GE HealthCare Service Executive HCA 

Remote, Remote 

47869050

Job Description

Essential Responsibilities:

• Primary customer interface to GEHC for all matters relating to the Service Partnership, and building a long term, strategic alliance with all levels (Facility, Division & Corporate) of the Customer to exceed contractual obligations, protect against competitive threats and continue to add value.
• Primary business leader responsible for the contract commitments within the GEHC-Client contract, service execution & ongoing strategic projects such as operational optimization, clinical fleet replacements, acquisitions/divestiture etc. as well as identifying new collaborative innovation & growth opportunities.
• Implement robust processes and formal reporting arrangements in which to track and monitor programmatic, financial & project progress against the agreed plans and agreements between GEHC and the client i.e. KPI metrics, project and operational risk, cost and program reports, variation process / control, etc.
• Primary business leader responsible for successful renewal of the client contract, negotiating commercial & operational terms & building out proactive governance / risk mitigation strategies as needed.
• Lead the HCA program & operations team, establishing a high performing team with consistent roles & responsibilities, driving clear alignment & operational excellence working with GEHC commercial & regional service stakeholders
• Organize and support program/technical/operational reviews with client and generate regular program updates for internal management, functioning as customer advocate while establishing best practices internally & externally across the enterprise.

Qualifications and Requirements:

• Bachelor’s degree with at least 12yrs of relevant work experience in HealthCare and/or Medical Technology equipment & services.
• Commercial experience leading contracting, negotiating complex Ts & Cs and driving strategic partnership commitments
• Experience in client-facing roles directly responsible for customer relationship/ account management establishing relationships & value at C-suite levels of IDN/Providers
• Strong analytical skills and business acumen (i.e. knowledge of healthcare service lines, P&L centers, balance sheets, capital & operational planning)
• Experience leading a team, driving organization strategy
• Willingness to travel 50%
• Legal authorization to work in the United States

Desired Characteristics:

• Strong communication skills to synthesize complex issues and communicate clearly
• Demonstrated ability to energize, develop, and build rapport at all levels within an organization
• GE Healthcare Diagnostic Imaging & Clinical Services experience
• Experience working in a highly-matrixes environment, effectively influencing and persuading others to achieve GEHC goals defined in client growth strategy
• Experience anticipating challenges or roadblocks and successfully mitigating those risks while achieving desired outcomes for client and GEHC
• Experience maintaining flexible approach when faced with business or client course corrections (i.e. client cost-out initiatives, industry economic conditions, healthcare reform legislation, etc.)

Application Deadline: April 25, 2025