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As a Manager-level risk advisor, you will:
Advise and consult with risk and business teams to help develop well-designed products, processes, and supporting technologies
Establish and maintain positive working relationships with product owners, process managers, compliance advisors, legal counsel, auditors, and other risk associates
Manage multiple tasks to meet deadlines, independently and with team collaboration
Oversee risk event remediation impacting customers stemming from process breakdowns or other problems, helping develop permanent corrective actions
Work across the division to execute the first line risk assessments, and assist with establishing risk mitigation plans
Deliver on our well-managed agenda by facilitating various risk assessments, and consulting on effective challenge
Review, analyze, assess risk, document effective controls to cover gaps enhancing the control suite effectiveness (CSE)
Other risk efforts, including but not limited to: Audit/Exams support, Control Testing, Executive Reporting, RMAP coverage, PSP management and renewal/certification, hosting Office Hours with Legal and Compliance, and support the Business on everyday Risk Management areas
Successful Risk Managers in our culture are:
Innovative, adaptive, and inclusive
Exceptional verbal and written communicators
Creative, outside-the-box thinkers who have a customer-backed problem-solving approach
Able to assist on multiple work streams and tasks simultaneously
Collaborative, team players with the ability to navigate organizations
Passionate about continuously learning
Able to blend strategic and tactical thinking and creative and analytical reasoning
Able to proactively identify themes and apply learnings in highly ambiguous contexts
Basic Qualifications
High School diploma, GED, or equivalent certification
At least 3 years of experience in retail or direct banking process management, risk management, product management, or operations
Preferred Qualifications
Bachelor’s Degree
5+ years of experience in risk management, financial services, technology, or product management
Professional certifications (such as Business Process Management certification, Lean or Green Belt Certification CFE, CRM, CIA)
This role ismeaning associates typically spend about half their time (2-3 days per week)
in-person at one of our offices listed on this job postingare enterprise- wide
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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