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As a Manager, Product Manager in the Operations GenAI space, you will be leading an effort to use Generative AI to transform how we deal with fraud and streamline our operations. You’ll lead a large cross-functional team, all the way from research to proposing solutions and delivering. The ideal candidate for this role has knowledge and experience with developing solutions centered around language research, NLP methods, Generative AI and designing AI agents. You have both a deep technical understanding of the rapidly developing state of language models and a passion to bring them to life in ways that improves the associate and customer experience. You are able to align a large group of stakeholders, and are comfortable speaking with senior leaders to help educate and advocate for these next generation solutions.
On any given day in the Bank you’ll be:
Empowered. You’ll be responsible for leading a transformative Generative AI use case
Learning constantly. Work deeply with customers, associates, designers, technologists and AI applied researchers to build cutting edge solutions
Innovating relentlessly. Pushing big change by asking bold questions; starting small, testing, and learning your way to something dramatically better
Sharing openly. Sharing your recommendations with stakeholders and leaders
Succeeding strategically. Solving the right problem and holding on the wrong one.
Here is what we will bring to the table:
Competitive salary and equity (including a robust 401(k) plan)
Excellent medical and dental insurance (and other health benefits)
Superstar product, design, data and engineering leaders
Top class engineering teams that you will lead and build product alongside
Continuous learning budget
Highly supportive and “bought in” leadership environment
Basic Qualifications:
At least 3 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Preferred Qualifications:
Experience developing solutions centered around language research, NLP methods, Generative AI and designing AI agents
Experience developing language models in a research or applied setting or have partnered with researchers in developing LLM applications
Have directed cross functional engineering teams in aid of bringing an end-to-end solution to market with an eye towards system performance and resiliency
Experience aligning a large and diverse group of cross-functional stakeholders toward solutions
Ability to make critical tradeoffs and communicate recommendations with senior stakeholders
Ability to set a transformative vision to solve for customer and associate problems
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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