Bachelor's degree or equivalent practical experience.
7 years of experience in operations or business management, and vendor management.
7 years of experience using analytics or applying project management tools to address business issues.
Preferred qualifications:
Experience managing vendor operations and working with globally managed service providers and Crowdsourcing.
Experience setting and driving vendor strategy, process improvement, contracting and commercial negotiations.
Experience working with dashboards and data.
Ability to manage conflicting priorities and stakeholder issues or requirements, driving pragmatic decisions and actions to deliver operational improvement.
Ability to demonstrate tenacious problem-solving and project management skills by defining projects, executing within timelines, and navigating ambiguity.
Excellent communication skills, with the ability to successfully work and influence across multiple levels of the organization and regions.