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Microsoft Senior Cloud Solution Architect - Azure IaaS Mission Critical 
Netherlands, North Holland 
472186956

09.07.2024

Minimum Qualifications:

  • Master's Degree in Computer Science, Information Technology, Engineering, or related field AND experience in technology solutions, practice development, architecture, consulting, and/or cloud/infrastructure technologiesOR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND experience in technology solutions, practice development, architecture, consulting, and/or cloud/infrastructure technologies OR equivalent experience.
  • Work experience in Azure administration (Compute, Network, Storage, Security, Data)
  • Expertise with Azure Well-Architected Framework
  • Experience in development on Azure and DevOps processes Identity, governance, and monitoring solutions
  • Business continuity solutions

Preferred Qualifications:

  • Experience with working on Business / Mission Critical applications running on Azure.
  • Demonstrated experience in owning customer relationships and leading cross-functional teams to deliver successful engagements (Technical Account Management / Customer Success)

Responsibilities:

Your responsibilities for this role include advising stakeholders and translating business requirements into designs for Azure solutions that align with the Azure Well-Architected Framework. In this role, you implement solutions on Azure by partnering with various other job roles, including Developers, Administrators, Security and Data Engineers

Additionally responsibilities include:

  • Create and Update deep technical understanding and documentation of the customer’s technology and solution (KnowMe) and Workload record(s) for their assigned solutions.
  • Deliver Onboarding Assessments and define and drive Delivery Plan
  • Regular internal touchpoints with Team Manager, CSAM (Customer Success Account Manager), Mission Critical CSAs (Cloud Solution Architects) and connected teams like Azure Engineering Direct (AED), Azure Rapid Response (ARR) & others to ensure alignments
  • Ensure successful delivery of remediation activities
  • Identify trends, analyze and coordinate delivery opportunities
  • Provide case trend analysis and recommend remediation activities during regular customer reviews
  • Function as a Trusted Advisor and provide advisory support with deep technical focused analysis and KnowMe.
  • Scoping of engagements, discussing workstreams and assigning actions and agreeing ETAs.
  • Provide RCA in coordination with AED (Azure Engineering Direct) for critical incidents (Sev A/0)
  • Responsibility for driving towards a stable and robust solution and minimize reactive demand and time to recovery.