Microsoft ITIM Lead 

Taiwan, New Taipei, New Taipei 

464710138

The role of the Integration and technical Infrastructure Manager (ITIM) requires strong interpersonal, communication and organizational skills. We are seeking a Project Manager with the ability to self-direct and who has a strong background in Fit-Out/Construction management, with an emphasis on delivering Telecom/Critical environments/Data center projects.

The ITIM is responsible for project management of all system integration and fit-out activities associated with MSFT-owned systems and/or services and their critical infrastructure required to be installed into a new data center facility. The role requires the identification and management of scopes and interdependencies between all external and internal stakeholders and coordinating same with the physical construction with our GCs and other vendors. The ITIM is responsible for coordinating the handover process and ensuring the required handover documentation and expectations are met to handover the space to our Operations teams and the business.

Required Qualifications

• PMI (Project Management Institute) – PMP (Project Management Professional) certification highly desired
• Self-starter with demonstrated ability to manage multiple priorities, projects, and deadlines simultaneously
• Experience managing large scale enterprise projects with both localized and virtual teams.
• Cross-group collaborator and influencer across teams and organizations with proven success in participating in cross-functional teams to deliver on key projects.
• Must be able to work within a dynamic team of full-time employees and consultants
• High personal standard to deliver a thoughtful, polished and quality work product.
• 8+years’ experience in IT fit out or construction related project management.

Education

• Bachelor’s degree in computer science, business management, engineering, construction management or similar.

Preferred Qualifications

• BICSI RCDD or similar Telecommunications Design/Installation Experience is a plus
• Previous Data Center construction/IT Fit out or management experience a plus.
• Construction Health & Safety Knowledge

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Responsibilities

The key responsibilities of the ITIM includes, but is not limited to:

• The ITIM will be a relentless advocate for managing a safe worksite, supporting the implementation of the Microsoft High Risk Activity (HRA) program and work with our Construction PM and landlord groups to deliver trade collaboration methods to improve safe working and co-ordination of the job sites.
• The ITIM is responsible for coordinating internal Microsoft scope and resource efforts, requirements, and schedules with those of the GC, Owned Vendors and Suppliers to ensure a smooth and timely handover of the fitted-out Data Centre facility and capacity to the Microsoft Operations team and Business Groups.
• The ITIM will coordinate with the Data Center Engineering (DCE) team and support specialty consultants to review, improve and execute the design.
• The ITIM is responsible for the coordination of the materials procurement, and timely installation.
• The ITIM will align with the Construction PM to agree delivery strategies across multi sites and manage a continuous improvement program that will result in a lean project delivery approach.
• The ITIM will be responsible for identifying and managing stakeholder dependencies, potential project related risks and construction deliverables and handoffs, escalating to leadership as necessary for resolution/reporting.
• The ITIM will work alongside the DCD Construction manager and report into the Regional ITIM team leader and is responsible for the timely delivery of Integration and Technical Infrastructure scope and deliverables, within the agreed parameters of Cost. Quality, Safety and Time.

Business Processes:

• Create and/or maintain best practices to identify and incorporate cost-effective solutions in line with evolving build and lease program specification requirements and report on KPIs for the same.
• Manage the selection, contracting, and integration of multiple vendors and internal partners.
• Drive deployment of solutions that can be socialized globally across other Microsoft datacenter projects, both builds and leases.
• Facilitate client/sponsor decision-making to drive solutions, schedules, and manage change as required.
• Apply influence, strategies and negotiation skills to identify options and recommend solutions.

Communication:

• Regularly reviews cost and KPI metrics, invoices, process/policy communications to client partners.
• Coordinate meetings and activities of vendors, cost managers, and integration of lessons learned in support of the Construction PM.
• Attend scheduled Integration meetings and other project meetings, and report as necessary.
• Report Project Progress on scope, schedule, and budget in relation to the Integration scope and packages as required.
• Provide weekly project status reporting to Data Center Execution standards.
• Challenge and remove barriers by working with others around a shared need or customer benefit.
• Ability to maintain a broader perspective, identify and evaluate opportunities to enhance the business through cross-group collaboration.
• Incorporate diverse perspectives to thoroughly address complex business issues.

Accountability:

• Responsible for developing, managing, and reporting on scope, schedule, and budget in relation to the Integration and technical fit-out scope and packages.
• Work independently in support of the Data Center Development Project.
• Track lessons learned and apply to continuously improve processes and outcomes.
• Provide Vendor oversight and performance management, as required.
• Support Preparation of Request for Proposal (RFP’s), PER’s, and other project approval tools & templates.
• Review and approval of vendor scope of work and design review of site and building plans, as required.
• Validate vendor pay-application and invoice review and approval in line with milestone payment schedules.
• Manage compliance with prior audit results and recommendations.