Why would you love this job?
In this role, you will own the design, implementation, and adoption of our Quote-to-Cash (QTC) systems. You will collaborate closely with cross-functional teams including sales, finance, and product to ensure seamless integration and alignment of CPQ systems (DealHub) with our overall business strategy.
What you’ll do:
- Collaborate with GTM Strategy & Operations leadership to maintain the roadmap for the CPQ ecosystem in alignment with sales strategy and stakeholder requirements
- Work with cross-functional stakeholders to identify requirements and propose workflow improvements
- Configure and administer CPQ software (DealHub) in alignment with corporate goals
- Drive adoption of CPQ software, maximizing ROI by making product strategy tangible for our sales teams and developing effective enablement content
- Transform more complex business requirements into actionable project components for execution by Sales/BizApps dev team
- Work closely with GTM Systems colleagues to design solutions that meet diverse business needs
- Audit existing user experience and workflows across ecosystem in order to understand and propose improvements
- Analyze and interpret sales data to drive decisions and strategies
- Keep stakeholders informed on active projects through asynchronous communication and live, virtual check ins
- Decrease ramp time for new employees by optimizing our tools provisioning and onboarding processes
What will you need to have?
- 3+ years experience managing, implementing, and/or supporting CPQ tool, esp DealHub
- 3+ years experience in a role where you owned/made significant contributions to a product roadmap/strategy for 1+ GTM system
- 5+ years experience in a role related to Salesforce/business systems administration
- Strong understanding of quote-to-cash processes and product pricing strategies
- Customer-centric attitude and ability to empathize with your users, paired with excellent communication skills
- Ability to work effectively with executives, sales leaders, and sales organizations
- Quick learner with proven ability to pick up new technologies
- Ability to lead complex work streams across the organization, driving decisions and timelines with urgency
- Experience translating business requirements from a broad spectrum of stakeholders into technical requirements that can be executed by technical resources (i.e. Salesforce architect or developer)
- Experience with current Project Management techniques and tools (i.e. Jira)
Extra great if you have:
- Experience with PLG/PLS, on-demand, and/or Cloud business models
- Experience as a consultant, especially in a customer-facing and/or technical role
- Understanding of CRM reporting, user management, automation, and system architecture
- Relevant Salesforce or similar certifications that emphasize systems strategy and implementation
- Familiarity with different platforms within the Salesforce ecosystem (i.e. forecasting, data visualization, CLM, data orchestration, sales engagement, call recording/coaching, data vendors, surge & intent)
Our culture is what makes Redis a fun and rewarding place to work. To support you at work and beyond, we offer all our US team members fantastic benefits and perks:
- Competitive salaries and equity grants
- Unlimited time off to promote a healthy work-life balance
- H/D/V coverage along with 401K, FSA, and Commuter Benefits
- Frequent team celebrations and recreation events
- Home internet reimbursement
- Yearly health and wellness budget for a healthy mind and body
- Learning and development opportunities
- Ability to influence a high-performance company on its way to IPO