RedisLabs Senior Manager QTC 

Canada 

365548826

Why would you love this job?

In this role, you will own the design, implementation, and adoption of our Quote-to-Cash (QTC) systems. You will collaborate closely with cross-functional teams including sales, finance, and product to ensure seamless integration and alignment of CPQ systems (DealHub) with our overall business strategy.

What you’ll do:

• Collaborate with GTM Strategy & Operations leadership to maintain the roadmap for the CPQ ecosystem in alignment with sales strategy and stakeholder requirements
• Work with cross-functional stakeholders to identify requirements and propose workflow improvements
• Configure and administer CPQ software (DealHub) in alignment with corporate goals
• Drive adoption of CPQ software, maximizing ROI by making product strategy tangible for our sales teams and developing effective enablement content
• Transform more complex business requirements into actionable project components for execution by Sales/BizApps dev team
• Work closely with GTM Systems colleagues to design solutions that meet diverse business needs
• Audit existing user experience and workflows across ecosystem in order to understand and propose improvements
• Analyze and interpret sales data to drive decisions and strategies
• Keep stakeholders informed on active projects through asynchronous communication and live, virtual check ins
• Decrease ramp time for new employees by optimizing our tools provisioning and onboarding processes

What will you need to have?

• 3+ years experience managing, implementing, and/or supporting CPQ tool, esp DealHub
• 3+ years experience in a role where you owned/made significant contributions to a product roadmap/strategy for 1+ GTM system
• 5+ years experience in a role related to Salesforce/business systems administration
• Strong understanding of quote-to-cash processes and product pricing strategies
• Customer-centric attitude and ability to empathize with your users, paired with excellent communication skills
• Ability to work effectively with executives, sales leaders, and sales organizations
• Quick learner with proven ability to pick up new technologies
• Ability to lead complex work streams across the organization, driving decisions and timelines with urgency
• Experience translating business requirements from a broad spectrum of stakeholders into technical requirements that can be executed by technical resources (i.e. Salesforce architect or developer)
• Experience with current Project Management techniques and tools (i.e. Jira)

Extra great if you have:

• Experience with PLG/PLS, on-demand, and/or Cloud business models
• Experience as a consultant, especially in a customer-facing and/or technical role
• Understanding of CRM reporting, user management, automation, and system architecture
• Relevant Salesforce or similar certifications that emphasize systems strategy and implementation
• Familiarity with different platforms within the Salesforce ecosystem (i.e. forecasting, data visualization, CLM, data orchestration, sales engagement, call recording/coaching, data vendors, surge & intent)