The O&T Regulatory Exam Management Officer will report to the O&T Regulatory Engagement Senior Lead and will be leading and coordinating the O&T's regulatory exam management activities (including regular and ad hoc meetings) globally, and support O&T regulatory governance and quality control processes. This role requires interaction with Citi's primary US regulators (the OCC/FRB/FDIC) and also lead/support exam activities in the International clusters.
Independently Lead and Coordinate O&T regulatory interaction activities for O&T exams and support exams that impact O&T.
Partner and collaborate with other regulatory exam management teams (including Global Regulatory Engagement team) to ensure consistency and excellence in execution of regulatory deliverables.
Drive the regulatory examination process as a lead or support contact/central point of communication with regulators for examinations and requests – schedule, objectives, etc.
Support the definition and communication strategies for regulatory exam management in order to meet Citi’s legal, regulatory and compliance requirements
Oversee regulatory preparatory activities and provide feedback to management and the team regarding deliverable request and meeting materials
Provide coaching to the management and team in advance of regulatory exam meetings to ensure consistency, applicability of the message and the materials meet regulatory request/expectations
Lead the collection, review and delivery of all deliverables and follow-up requests required for successful completion of the examination process
Anticipate questions and/or concerns that may arise during the examination, be able to ‘connect the dots’ and be able to communicate the ‘big picture’ to both the internal team and the regulators
Responsible for communicating exam status and updates to Senior Management and the team
If required, responsible for the coordination, development and review regulatory examinations draft responses
Utilize strong analytical skills to evaluate controls, identify control issues, review project plans and corrective actions to identify missing milestones and tasks.
Review relevant regulatory publications and guidelines to determine possible impact on O&T controls and form a view on regulatory expectation to be communicated to senior management
Ensure appropriate update on O&T regulatory landscape is shared with stakeholders and appropriate escalation of relevant issues.
5+ years of relevant experience, p
referably of working in operations or technology risk and / or control functions (such as internal audit) within a financial services organization and/or experience working for a regulator
Demonstrated leadership and adaptability when facing unique challenges of a dynamic organization
Strong interpersonal skills, including the ability to partner with others and deal effectively with multiple projects and changing priorities
Strong analytical and problem-solving skills with excellent follow-up and strong attention to detail
Exemplary written and oral communication skills required, ability to succinctly synthesize key messages and themes
Experience and ease in interfacing with Senior Management, preferred
Excellent influencing and negotiation skills and ability to work effectively with all levels of the organization as well as geographically disbursed/matrix teams
Must be a self-starter, flexible, innovative and adaptive
Ability to both work collaboratively and independently; ability to navigate a complex organization
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