EY Junior Risk Management Support Analyst 

Poland, Lower Silesian Voivodeship 

461255795

Your key responsibilities

• Handle client queries via phone/Teams
• Effectively escalate essential matters
• Manage tasks and activities in a timely manner and be responsible for specific outcomes
• Plan and organize your own work and keep others informed of status and activities
• React quickly to new circumstances presenting proactive approach
• Stay up to date with the firm’s latest policies, processes and tools
• Stay connected with the business and functional experts
• Self-educate and seeks additional knowledge

Skills and attributes for success

• Professional approach, demonstrating tact and diplomacy.
• Strong communication and partnering skills with people of all levels of the firm.
• Ability to view issues through the client serving teams’ lens.
• Excellent listening and questioning skills.
• Good teamwork skills.

To qualify for the role, you must have

• Fluent English (C1)
• Problem solving and analytical skills
• Technical skills: efficiency with MS Office Tools (Excel, Word, Power Point etc.)

Ideally, you’ll also have

• 1-2 years of customer service experience
• Good German (B1/B2)

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across ten locations – Argentina, China, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.