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Microsoft Cloud Solution Architect - Copilot Microsoft 
Denmark, Capital Region of Denmark, Copenhagen 
459827229

13.08.2024

Join the team of trusted advisors for our Modern Work and Copilot for Microsoft 365 Customers.

The purpose of the Modern Work team within the Customer Success team in Denmark is to accelerate business value and transformation for our customers by leveraging M365 products and services. We are dedicated to igniting progress through our expertise in Microsoft 365, including Copilot for M365, and a deep commitment to customer success. Join us in shaping a future where technology not only meets but exceeds the aspirations of businesses across Denmark.

What we offer:

As a CSA for Copilot for M365 in Denmark, you will be a part of a team of expert CSAs with a focus on Security and Modern Work. This is an opportunity for you to enhance both your professional and personal growth in a team that focuses on helping our customers through collaboration. You will have the exciting opportunity to work in a very international environment, working with cutting-edge technology and dedicated people. Additionally, you will have the chance to be closely connected to the source of product development, allowing you to contribute directly to innovation and provide feedback. Moreover, you will have a lot of autonomy to control and shape your own work, fostering a dynamic and always changing work experience. In this energetic environment, youexperience rapid progress and innovation making every challenge an opportunity for growth.

The Security & Modern Work CSA Team is part of our greater CSA team covering Azure Core, Data & AI and App Innovation. The CSA team is an important part of our Customer Success Unitworking closely with the Customer Success Account Managers (CSAM) to help our customers on their cloud journey. This is a customer-facing role, owning the Copilot for M365 focused technical relationship and strategy between the customer and Microsoft as well as customer engagements, including architecture, deployment, and operational health.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Qualifications

To be successful as a Cloud Solution Architect, we would like you to meet some of the qualifications below:

  • A bachelor’s degree in computer science, engineering, or a related field, or equivalent work experience
  • Experience in implementing and deploying AI solutionsor similar technologysolutionswithsignificantorganizationalchange management impact.
  • Experience in designing and implementing solutions for Microsoft 365.
  • Proven ability to lead and drive adoption and change management (ACM) activitiesbased ona widely recognized approachlike e.g.PROSCI.
  • One or more relevant certifications.
  • Deep technical expertise insome oftheMicrosoftModernWork suite of products,such as:Teams,Exchange Online, Security & Compliance, Information Protection, Purview, Intune, Microsoft Endpoint Manager, SharePoint Online, Microsoft 365 E3/E5 features, M365 Security, Power Platform isdesired.
  • Great communication and presentation skills.
  • Ability to work independently onsite with customers and as part of a team.
  • Ability to visit customers located all over Denmark.
Responsibilities
  • Develop and deliver presentations, demos, proofs of concept, and workshops to showcase Copilot for Microsoft 365.
  • Actively engage with business and technical decision makers to drive intent, enablement, and usage of Copilot for Microsoft 365.
  • Lead architecture design sessions on Copilot for Microsoft 365, address customer questions and provide best practices for activating the solution within the customer environment. Work with customers to extend Copilot and identify initial business processes.
  • Collaboratewith customers on the compliance and security postureto advance safe, secure, and trustworthy AI inrelation toimplementingCopilot for Microsoft 365.
  • Assist customers in developing a robustadoption andchange management plan to realize the full value of their investment in Copilot for Microsoft 365.
  • Identify and resolve issues blocking the go-live of customer Copilot projects by leveraging deep knowledge of Copilot for Microsoft 365 technical subject matter expertise.
  • Staying updated on the latest trends and best practices for Copilot for Microsoft 365 and related areas such as security and Adoption and Change management.
  • Contribute to the growth and development of the Copilot for Microsoft 365 community within Microsoft and provide feedback and insights from customers and partners back to the relevant Microsoft teams, including Product Groups, to enable continuous improvement.