Microsoft Principal Program Manager 

Taiwan, Taoyuan City 

45966263

and take their careers to levels they cannot achieve anywhere else. This is a world of more possibilities, more innovation, morein acloud-enabled world.

& Industry Copilots groupis a rapidly growing organization thatis responsible forCopilot Studio,Power Automate,Dataverse

Power Platform is aCopilot Studio is a graphical, low-code tool for building agents and agent flows. As Satya mentioned in the FY 2025 Q3 Earnings call,Copilot Studio is used by

(Power CAT)Microsoft Copilot Studio products.

Principal Program ManagerCopilot Studio CATwill allow you to work closely with some of the most strategic customers forMicrosoft Copilot Studioand enable them to be successful in their adoption and implementation to solve their business challenges and realize value. You will also be able to influence the product strategy and roadmap through customer feedback.

Consider joining the team if you have the following attributes:

• Passionate about making our customers successful.

• Mindseti.e., you should be willing to take risks, fail fast (if needed)andtry again.

• Technically astute and a “doer” i.e., you are not afraid to get ‘hands on’ with technology.

• track recordof leading solution deployments at an enterprise scale.

• degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND6+ years’experience in engineering, product/technical program management, data analysis, or product development

• OR equivalent experience.

• 3+ years

• 2+ yearsof solution architecture experience.

• + yearsof experience with keyPower Platformtechnologies and areas:

• Power Apps

• Power Automate Cloud Flows & Desktop Flows

• Power Platform governance, security & administration

• Power Platform Application Lifecycle Management(ALM)

• Dataverse

• AI Builder

• Power Platform pro-dev extensibility patterns

• 1+ yearsofhands-onexperienceof theCopilot Studioor relatedtechnologies and areas:

• Power Virtual Agents

• Microsoft Copilot Studio

• Azure AI Bot Service

• Nuance Mix

• Integration withotherAzure AIsolutions(Azure OpenAI,Azure AI Foundry,Azure AI Search, etc.

OR relevant technologies fromconversational AIAI agentcompetitor platforms.

• communicationandpresentation

• Comfortable in having conversations withcustomer stakeholders at multiple levels(C-level execs, program leads, directors, low-code app makers, developers, architects).

• project management,problem solvingandnegotiating skills

• Comfortable withambiguityandself-learnerswho can make decisions and keep making progress withminimal guidance

• leadership acumen, with ability to drive results by influencing without authority.

• with a demonstrated habit ofsharing and scaling knowledge– either internally or externally – through documentation, presentations, videos, code samples, accelerators, etc.

Other Requirements

to meet Microsoft, customer and/or government security screening requirementsrequired for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:

• This position willbe requiredto pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Travel:Occasional tis expected in this role.

• Be thetechnical experton the ground with the customer team toincrease confidencein the product capabilities &drive adoption

• Own the relationships

• Communicate effectively

• understandthetechnical challenges,constraints and blockersfaced by customers andprovide recommendationsfor solving these challenges by suggesting multiple solutions and workarounds along with pros and cons for each approach, to enable the customer / partner team tosuccessfully deploy solutions in production

• variousproduct team ownersto prioritize product features that are blocking customer scenarios by sharing feedback, explaining customer context & importance, effective communication and byleveragingsenior leadership escalation, as necessary.

• Be thebridgebetween engineering & customer teams and ownaction itemsfrom customer engagements anddrive them to completionbysharing regular updatesto all the stakeholders,identifyingthe right ownersfor each action item, andregularly following upwith the owners to completion.

• Be on the lookout forsuccess stories& opportunities within customer organizations touncover the human truthbehind adoption &celebrate success