Microsoft Principal Program Manager 

Taiwan, Taoyuan City 

269832547

In this role, you will engage deeply with one strategic customer at a time, embedding for multiple weeks to co-design and co-develop their first production-ready Copilot Studio agents—be it conversational agents, autonomous agents, or M365 Copilot agents. Your mission: ensure successful adoption and fast-track value realization during theimplementation phase.

You will

bring clarity to complex engagements, surface repeatable patterns, and directly influence the evolution of Copilot Studio by channeling field feedback into engineering priorities.

Required Qualifications:

• Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
• 5+ yearsof demonstrated work experience in a software development or software delivery business.
• 5+ years of demonstrated work experiencein a customer-facing project/delivery engagements.

Other Requirements:

• to meet Microsoft, customer and/or government security screening requirementsarerequired for this role. These requirements include, but are not limited to the following specialized security screenings:
• Microsoft Cloud Background Check:This position willbe requiredto pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Qualifications:

• Technical Sales Acumen: Experience presenting the value of technology solutions and architectures through customer presentations, design sessions, POCs accelerating technical wins, with an understanding of enterprise sales is a big plus.
• Develop andmaintaintechnicalexpertise: An FDE should stay up to date with the latest developments and advancements in Generative and Agentic AI space including new tech, competitors, and internal product and services offerings.
• Experienceinleading complex deployments ofGenerative AI/traditionalML solutions

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

• Embed deeplywith one customer at a time to design and deliver production-ready agents using Copilot Studio, Power Platform, Microsoft 365 Copilot, and Azure services.
• Own end-to-end delivery:from scoping and prototyping to production deployment—building full-stack agentic solutions that integrate securely with enterprise systems and APIs.

• Collaborate closely with customer stakeholders (from execs to developers), Microsoft field teams, and product engineering to ensure successful adoption and unblock complex scenarios.

• Surface field insights to influence the Copilot Studio product roadmap—articulating blockers, patterns, and needs from real-world deployments.

• with extensibility patterns, connectors, Azure integration, and conversational orchestration—doing whatever it takes to ship value.

• Contribute to scale:codify best practices, publish internal playbooks, and share reusable patterns to help the FDE function grow and evolve.

• identifycustomer success stories and bring them forward toshowcasethe real-world value of agentic AI.