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Citi Group Business Risk Intermediate Analyst C11 - 
Philippines, Taguig 
458164819

31.12.2024

Responsibilities:

  • Perform analysis to support governance and support in the execution of the Manager Control Assessment (MCA, i.e., Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes.
  • Provide support in assessing the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy, and Control Inventory.
  • Perform analysis to support with the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies.
  • Assess the implementation of the Lessons Learned Policy, including monitoring of control breaches and dissemination and learnings across other business units for process improvement to limit the occurrence of similar future events and where similar risk exposure might exist.
  • Provide analysis on the review and challenge process, within the FLUs, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution.
  • Assess the timeliness, accuracy, and completeness of the MCA through controls prior to the execution of a process (QC).
  • Test adherence to the MCA Standard through controls after the execution of a process (QA).
  • Provide analysis of Operational and Compliance Risk in accordance with established Policy requirements.
  • Provide support in the analysis to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.
  • Evaluate Risk Appetite and monitor / assess exposures against this in accordance with enterprise requirements (if applicable).
  • Provide support in the analysis to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements.
  • Provide analysis to support that adequate governance and training are in place to support management of Risk profiles.
  • Conduct analysis to assess the risks associated with New Activities and changes to the Business, ensuring these are well understood and adequately controlled (if applicable).
  • Support operational risk scenario analysis and stress testing for Operational Risk Capital requirements.
  • Evaluate risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g., third party, fraud, sanctions etc) (if applicable).
  • Understands that risk and control responsibilities and accountabilities are embedded within FLUs, by participating to training and leading by example.
  • Provide support in the implementation of standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management.
  • Apply knowledge of the business, products, or services to identify and implement control points and processes throughout the business.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications:

  • 2-5 years relevant experience
  • Experience in working with the various risk and control systems and reporting requirements
  • Project management skills. Excellent organizational skills, ability to multitask and adapt to change.
  • Problem solver with the ability to translate plans in actions
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Proficient in Microsoft Office with an emphasis on MS Excel
  • Self-motivated and detail oriented

Education:

  • Bachelor’s/University degree or equivalent experience

Markets Support Group Manila is an integral part of the Senior Business Management team in Markets. The function of the team is to maintain the control environment within the business where appropriate, to oversee enhancements and to formulate processes to address various internal and external control policies.


  • Manage communication and coordination of the support functions within Markets
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  • Support the businesses within Markets in mitigating operational risks by monitoring and testing the performance of controls
  • Maintain and monitor the controls environment
  • Develop best practice procedures within Markets
  • Review support functions processes and challenge procedures that are not consistent with Markets objectives.
  • Identify and spearhead process improvement initiatives
  • Assists in ad-hoc reports and special projects as needed
  • Conduct process or internal controls assessments and anticipate impact of system enhancements to team processes
  • Conduct quality checks and root cause analysis on issues and escalations
  • Support the expansion and migration initiatives to be transitioned to the team
  • Trains, coaches or guides junior staff when required
  • Coordinate and manage any Internal Audits and Compliance Assurance

Knowledge and experience

  • Relevant experience in financial services Operational Risk Management or related discipline
  • Prior experience in Audit, Compliance or Legal would be beneficial
  • An understanding of MSS business, associated processes and controls will be a plus
  • Strong Microsoft Office Suite, Excel, Word, PowerPoint and SharePoint skills
  • Strong written and oral communication skills
  • Ability to interact successfully with multicultural/virtual teams
  • Experience in advance automation tools (ie Python) is a plus

Skills and competencies

  • Highly motivated and able to self-identify emerging issues and develop responses
  • Work on own initiative
  • Ability to prioritize multiple tasks based on materiality
  • Strong knowledge of risk and controls
  • A strong team player
  • Able to multitask by carrying a diverse and complex workload
  • Possesses creativity and uses initiative, can develop new processes towards improvement of controls
  • Strong analytical skills with follow-up and problem solving capability.
  • Flexible and open to new tasks
Risk Management


Time Type:

Full time

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