EY Front Desk Receptionist Core Business Services 

Azerbaijan, Baku, Baku 

456487065

Your key responsibilities:

• Customer Interaction: Greet and assist visitors, providing a welcoming atmosphere and excellent customer service.
• Administrative Support: Handle phone calls, manage appointments, and perform clerical tasks, contributing to the smooth operation of the office.
• Information Management: Maintain and organize records, ensuring easy access to information for staff and clients.
• Problem Solving: Address inquiries and resolve issues promptly, showcasing strong communication and interpersonal skills.
• Team Collaboration: Work closely with other departments, fostering a cooperative work environment and enhancing overall efficiency.

To qualify for the role, you must have

• Education: High school diploma or equivalent; associate degree in business administration or hospitality preferred.
• Experience: 1-2 years of experience in a customer service or front desk role, preferably in a corporate or professional services environment.
• Skills: Strong communication and interpersonal skills, excellent organizational abilities, and a friendly demeanor; ability to multitask and handle stressful situations.
• Technology Proficiency: Familiarity with office software (e.g., Microsoft Office Suite), scheduling tools, and phone systems.
• Language Skills: Proficiency in Azerbaijani and English, Russian is a plus.

Ideally, you’ll also have

• Strong Communication Skills: Experience in customer service roles where effective communication was key.
• Technology Proficiency: Familiarity with modern office software (e.g., Microsoft Office Suite,) and communication tools (e.g., Teams, Zoom) is advantageous. Knowledge of scheduling software or visitor management systems can also be a plus.
• Problem-Solving Skills: Demonstrate the ability to handle challenging situations effectively.

What we offer

We offer a competitive compensation package where you will be rewarded based on your performance and recognized for the value you bring to our business. In addition, our rewards package includes medical and dental coverage, a minimum of three weeks of vacation, and a range of programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.