EY Front Desk Receptionist Core Business Services 

Azerbaijan, Baku, Baku 

456487065

Your key responsibilities:

• Customer Interaction: Greet and assist visitors, providing a welcoming atmosphere and excellent customer service.
• Administrative Support: Handle phone calls, manage appointments, and perform clerical tasks, contributing to the smooth operation of the office.
• Information Management: Maintain and organize records, ensuring easy access to information for staff and clients.
• Problem Solving: Address inquiries and resolve issues promptly, showcasing strong communication and interpersonal skills.
• Team Collaboration: Work closely with other departments, fostering a cooperative work environment and enhancing overall efficiency.

To qualify for the role, you must have

• Education: High school diploma or equivalent; associate degree in business administration or hospitality preferred.
• Experience: 1-2 years of experience in a customer service or front desk role, preferably in a corporate or professional services environment.
• Skills: Strong communication and interpersonal skills, excellent organizational abilities, and a friendly demeanor; ability to multitask and handle stressful situations.
• Technology Proficiency: Familiarity with office software (e.g., Microsoft Office Suite), scheduling tools, and phone systems.
• Language Skills: Proficiency in Azerbaijani and English, Russian is a plus.

Ideally, you’ll also have

• Strong Communication Skills: Experience in customer service roles where effective communication was key.
• Technology Proficiency: Familiarity with modern office software (e.g., Microsoft Office Suite,) and communication tools (e.g., Teams, Zoom) is advantageous. Knowledge of scheduling software or visitor management systems can also be a plus.
• Problem-Solving Skills: Demonstrate the ability to handle challenging situations effectively.

What we offer

• • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

The deadline for submission of applications is 17 April 2025.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.