Uber Community Operations Specialist Uber Business French Speaker 

United States, West Virginia 

455828745

What You Will Do

• Provide high-quality virtual customer support through ticket systems (chat and email) and, if necessary, phone interactions.
• Resolve low to medium complexity customer issues by following established procedures.
• Ensure high customer satisfaction by demonstrating empathy and professionalism while addressing customer concerns.
• Conduct root cause analysis and present findings as needed.
• Work within a stable line of business with low ambiguity and well-documented processes.

What You Will Need

• Proficiency in French and English is required!
• B2B experience is preferred!
• At least 6 months of experience in retail, hospitality, or customer service (in person or within a contact center environment).
• Comfort operating across multiple modalities.

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .