Manage and lead training staff. Supervise and develop the training team to ensure effective onboarding and high-quality training delivery
Develop and monitor training schedules. Create, manage, and communicate training schedules to expand reach and enhance audience engagement
Optimize training resources and capacity plan and ensure efficient use of instructors, classrooms, and labs, aligning with organizational goals
Collaborate on curriculum and training development. Work with stakeholders and curriculum developers to design interactive training programs for new hires
Drive data-driven training improvements. Analyze course attendance and feedback to refine training processes and enhance efficiency
Align training with business priorities. Partner with leadership and recruiting to address workforce needs, ensuring training aligns with KPIs
Establish and maintain procedures for training operations, promote continuous improvement, and incorporate diverse learning methods for a superior training experience. Collaborate with training operations leadership and business leadership to excel in value creation
What You’ll Bring
Demonstrated verbal and written communication skills with the ability to collaborate effectively across all organizational levels
Proven leadership experience in coaching and guiding teams, fostering growth and capacity expansion
Commitment to servant leadership principles, promoting accountability and a collaborative culture
Proficiency in technology and tools. Skilled in MS Office (Word, Excel, PowerPoint); experience with Learning Management Systems (LMS) is a plus
Training expertise and methodologies. Experience delivering classroom and online training, with knowledge of adult learning principles or related educational background
Familiarity with continuous improvement cultures and methodologies to enhance training effectiveness
Strong organizational abilities with attention to detail and demonstrated problem-solving expertise