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Capital One Sr Manager Marketing Insights - Business Cards & Payments Hybrid 
United States, Virginia, Arlington 
449266880

Yesterday

Type:Hybrid

Senior Manager - People Leader

What you’ll do:

  • Lead a team that provides ongoing consumer research expertise and consultation to internal partners and senior leaders in support of marketing strategy decisions

  • Diagnose and interpret brand, communications, and business issues to identify knowledge gaps so that you can develop a powerful learning agenda

  • Lead research design, execution and delivery of insights utilizing a variety of brand measurement sources, including brand health and communications trackers, creative pre-testing, in-market advertising and media effectiveness studies, and ad-hoc custom qualitative and quantitative studies - effectively working with and managing third-party research partners

  • Leverage data and insights across a variety of primary, secondary and syndicated sources to bolster insights and recommendations delivered to internal partners

  • Partner with business and marketing leads to develop the annual brand strategy, advertising, and media learning agenda to address knowledge gaps and test assertions

  • Present brand and marketing insights to internal partners, peers and senior leaders, influencing others through story-telling and impactful insights that drive discussion and business action

  • Contribute and continually update your knowledge of evidence-based marketing to refine Capital One’s brand strategy, measurement approaches, and thinking regarding brand perceptions and business results

  • Integrate and share insights across lines of business, peers, and leaders to collaborate on key marketing issues and obtain buy-in for research plans to address any knowledge gaps

What you’ll bring to the team

  • Intellectual curiosity – comfortable attacking white space problems and proactively proposing and pursuing new research projects to address key gaps

  • An intense focus on understanding the customer, in this case business owners and executives

  • Strong analytic skills, including the ability to read and interpret survey results, identify insights, and synthesize how these insights impact marketing strategy

  • Strong writing and presentation skills, with outstanding storytelling skills and experience simplifying complex subject matter to present actionable findings in a compelling way

  • Ability to create data visualizations to demonstrate key insights

  • Ability to influence business partners throughout the Business Cards organization and beyond

  • Experience in planning, execution, and analysis of market research, including questionnaire design, experimental design, qualitative research, and other market research methods

  • Experience with development and management of an on-going market research learning agenda

  • Basic knowledge of database management systems

Basic Qualifications

  • Bachelor’s Degree or Military experience

  • At least 7 years of experience in a market research role on either the supplier side or client side within the marketing research profession (planning and executing studies)

  • At least 2 years of experience working with analytical tools such as Python, R, SAS, SPSS, SQL or other relational database tools

Preferred Qualifications

  • Advanced degree, such as an MBA or a Master of Science (Business, Marketing Research, Consumer Psychology, Management Consulting, or Related field)

  • At least 2 years experience in a marketing strategy role

McLean, VA: $170,800 - $194,900 for Sr. Manager, Marketing Richmond, VA: $155,300 - $177,200 for Sr. Manager, Marketing New York, NY: $186,300 - $212,700 for Sr. Manager, MarketingThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.