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KEY RESPONSIBILITIES
1. Financial Performance and Strategy
- Achieve cash flow targets (e.g., cash collected, Collection Effectiveness Index, DSO, dispute cycle time).
- Develop and implement region-specific collection strategies tailored to the Greater China market.
- Analyze data to identify trends, risks, and opportunities for improvement.
2. Team Leadership and Development
- Foster a high-performance culture through coaching, training, and performance feedback.
3. Customer Success and Relationship Management
4. Operational Excellence and Process Optimization
- Lead initiatives to improve operational efficiency and productivity.
- Drive process automation, simplification, and innovation within the Cash Collections function.
- Act as a role model for agile and innovative approaches.
5. Transformation and Change Management
- Lead strategic projects to enhance cash collection processes and systems.
6. Compliance
- Ensure adherence to company policies, local regulations, and compliance requirements.
7. Cross-functional Collaboration
- Work closely with the CFO organization to align on financial goals and strategies.
PERSONAL ATTRIBUTES
- Results-driven with a strong focus on achieving targets.
- Resilient and able to work under pressure in ambiguous environments.
- High integrity, professionalism, and ability to work in multicultural settings.
EDUCATION AND QUALIFICATIONS
-Bachelor’s degree in finance, Accounting, or a related field.
- Minimum 10 years of work experience, including team management/leadership roles.
- Proven expertise in cash collections, credit management, and financial operations.
- Experience in project/program management and driving organizational change.
- Familiarity with global finance processes (O2C, P2P, etc.).
- Strong leadership and people development capabilities.
- Excellent communication, negotiation, and presentation skills.
- Proficiency in ERP systems and MS Office.
- Fluency in Mandarin and English (written and spoken).
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