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Apple Sales Area Manager Retail Customer Care India, Telangana, Hyderabad 443610951
18.11.2024
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Minimum Qualifications
- 5+ years of experience as an Area Manager in a high-volume contact center environment, preferably in high-tech sales.
- Fluent in English and Hindi; a second European language is a plus.
- Flexibility to work varied shifts on a 7-day schedule.
- Role models inclusive leadership behaviors and embraces their responsibility to build, develop and retain diverse teams.
- Makes space to listen, learn, and amplify diverse perspectives and experiences.
- Confronts barriers to greater inclusion with tenacity, care and commitment.
Preferred Qualifications
- Proven ability to manage day-to-day operations and lead teams in a target-driven environment.
- Strong skills in data analysis for decision-making and performance improvement.
- Expertise in driving employee and customer satisfaction initiatives.
- Excellent problem-solving skills focused on customer-centric solutions.
- Strong interpersonal skills and business acumen, with experience presenting to senior leaders (WBR/QBRs).
- Proficient in keynote and data presentation, with solid organisational and multitasking abilities.
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