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Apple Sales Team Leader Retail Customer Care India, Telangana, Hyderabad 37876335
18.03.2025
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Description
- Monitor interactions daily and provide feedback to specialists.
Minimum Qualifications
- Fluency in English and Hindi is required
- You have experience in team management, developing and mentoring team members
- Strong verbal and written communication
- Experience in and proven track record of success and high performance in technology and/or business solutions sales or equivalent.
- Role models inclusive leadership behaviors and embraces their responsibility to build, develop and retain diverse teams
- Makes space to listen, learn, and amplify diverse perspectives and experiences
- Confronts barriers to greater inclusion with tenacity, care and commitment
Preferred Qualifications
- 3-5 years of leadership experience in a customer focused/sales environment
- Strong sales acumen and knowledge of key Small Medium Business (SMB) industries, business challenges, and trends in their local market
- Excellent organisational and process management skills, ability to set priorities, and responsiveness to market dynamics and targets
- Ability to work in a fast-paced environment and make decisions quickly, sometimes under tight deadlines and pressure
- Strong communication & presentation skills that allow you to converse confidently when presenting at various levels within Apple
- Flexibility to work shifts
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