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BMC Sr Renewal Sales Representative Argentina, Autonomous City of Buenos Aires, Buenos Aires 44117819
15.04.2025
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Description and Requirements
CareerArc Code
Position Attributes:
- Prepare renewal quotes for maintenance contracts within 90 - 120 days prior to expiration.
- Review and interpret contractual terms and conditions.
- Contact and follow-up with customers and partners to ensure timely maintenance renewal.
- Prepare order packet to submit for maintenance renewal processing and invoicing.
- Basic product understanding, system knowledge and processes to assist in selling maintenance renewals.
- Assist customers with any product discrepancies in their install base to include license reconciliations and audits.
- Assist customers with additional capacity needs
- Manage customer requests for contract merges, transfers and license purges.
- Partner with field sales to save any potentially lost maintenance renewal as well as hunting for new leads.
- Track contract non-renewal including reasons for cancellation.
- Prepare forecasts of maintenance renewal bookings within a 10% accuracy rate.
- Timely resolution of backlog in assigned territory, track cancellations to ensure accurate processing.
Requirements:
- Must thrive in a quota driven environment.
- Must have the ability to negotiate and up-sell maintenance offerings and build relationships both internally and externally.
- Must have excellent organizational skills with the ability to take initiative and work proactively with minimal supervision.
- Must have demonstrated ability to work independently as well as in a team environment.
- Must possess excellent customer service skills with an orientation towards helping the customers.
- Excellent oral and written communication skills and strong computer proficiency
- Knowledge and ability to forecast maintenance bookings and a strong desire and willingness to learn.
- Strong working knowledge of Microsoft Office, Oracle and Salesforce.com applications is desired.
- 3 - 8 years previous experience in sales, specifically software maintenance renewals, is preferred.
- Bachelor’s Degree or Equivalent Work Experience
- Fluency in English
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