Your key responsibilities
- Hosting and moderating online meetings with our tender teams
- Processing of ad-hoc requests from pursuit teams concerning the proposal creation process
- Offering competent advice and assistance to our colleagues by telephone and email
- Independently process individual workstreams
- Research activity and analyses
- Update of our internal reporting for process optimization
Skills and attributes for success
- You should be fluent in English (B1+) and German (C1+).
- Be comfortable working closely with global teams
- You should enjoy making phone and video calls and dealing with senior stakeholders
- Take over the ownership for assigned tasks and be responsible for a smooth proposal process
- After detailed onboarding ability to work independently, with attention to detail and a proactive approach
- Familiarity with Microsoft Office
- Affinity in working with power point, based on templates and willingness to develop in that field
- Exceptional work ethics and customer focus – be ready to provide support
To qualify for the role, you must have
- You should be fluent in English (B1+) and German (C1+) spoken and written
- Experience with international client/customer
Ideally, you’ll also have
- Project organization skills
- Communication skills
- Customer support experience
- Proactive mindset and initiative
Technologies and Tools
- Familiarity with Microsoft Office
- Affinity in working with power point, based on templates and willingness to develop in that field
What we look for
- Project organization skills – meet deadlines and deliver to the required level of quality
- Ability to communicate clearly and concisely
- A service-oriented attitude, a high level of energy, enthusiasm, flexibility and assertiveness
- Proactive mindset and initiative – a person who works well both independently and with the team
What we offer
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across ten locations – Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.
- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.