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As an DMV Operations Assistant, you will be a member of the title & registration team, with responsibilities including:
Having 50 state DMV knowledge related to title and registration processing adhering to multi-state compliance
Understanding and following all work rules and procedures and following lawful directions from Supervisors
Maintaining and influencing Standard Operating Procedures (SOPs) to ensure consistency and effectiveness
Upholding the company's non-disclosure and confidentiality policies and agreements
Other duties* as assigned.
*Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
What You’ll Need:
Bachelor’s degree or equivalent required
Experience with DMV operations within the automotive industry
Proficient with or the ability to quickly learn an array of computer software
Effective communication skills via any means with individuals of any level internally and externally
Exceptional customer service skills
Team player and listener
Strong consultative skills
Excellent analytical and problem-solving skills
Outstanding organizational and leadership skills
Ability to efficiently work from a home office environment
Knowledge of automobile terminology and purchase and sale documentation
Physical Requirements:
General office (including home office) environment requiring ability to:
● Sit for extended periods of time
● Clearly speak and listen to others in person, via computerized virtual meetings and over the phone
● Type using a keyboard and read from computer screen and reports
The base pay range for this position is expected in the range below:
$30,800 - $52,900These jobs might be a good fit