Microsoft Business Program Manager 

Taiwan, Taoyuan City 

434927220

Global Vendor Delivery and Solutions, wewe redefine how itcontinuous improvement (CI)to deliver scalable, secure, and high-quality solutions across a dynamic vendor ecosystem.

As part of

• Supercharges operational excellencethrough AI+CI, driving step-function improvements in productivity, speed, and quality

• Partners to accelerate growth, enabling compliant revenue expansion and risk mitigation across global markets.

• Builds the AI-powered frontier firm

holding paradoxes like agility AND stability,AND complianceservices at

Required/Minimum Qualifications

• Bachelor's Degree in Computer Science, Management Information Systems, Engineering, or related field AND 4+years experiencein Engineering, Operations, Project Management, or Programming

• Master's Degree in Computer Science, Management Information Systems, Engineering, or related field AND 3+years experiencein Engineering, Operations, Project Management, or Programming

• OR equivalent experience.

Preferred Qualifications

• In depth knowledge of Dynamics365, PowerApps, Azure Services, AI / Copilot.

• Master's Degree in Computer Science, Management Information Systems, Engineering, or related field AND 6+years experiencein Engineering, Operations, Project Management, or Programming

• OR equivalent

new versionof our “processing factory” usingcutting edgetechnology like Copilot andThis person, Indiain the Americas, Europeand Asia.This role requires availability and work hours that overlap withthe USA PSTtime zone

deploy at scale and pace area must

• Business Programs.

• with stakeholders to clarify requirements foranincreasingly complex, high-impact solution, work through evolving needs and experiences, discuss scenarios, and communicate successful features and user stories. Begins to advocate andsolicitinput from othersregardingpriorities, deliverables, resources, and dependencies to deliver expected outcomes.

• Define UAT strategy & governance:Entry/exit criteria, roles, RACI, templates, and playbooks for repeatable cycles.

• Plan & scope UAT:Translate business requirements and acceptance criteria into test plans, test cases, and traceability matrices.

• Coordinate UAT execution:Recruit/enable business testers; schedule sprints/cycles; run daily stand-ups;monitorprogress and blockers.

• Defect lifecycle management:Triaging, prioritization, and coordination with Product/Engineering; drive to closure ahead of release gates.

• Environment & data readiness:Align with DevOps on build drops; manage UAT environment stability, masking/synthetic data, smoke checks.

• Reporting & signoff:Deliver test status, defect burndown, risk/issue logs, UAT exit reports; secure business sign

• Overseepostgolivevalidation, early-life support, and incident triage; capture lessons learned and feed into continuous improvement.

• Leverage Azure DevOps Test for cases, runs, and metrics; maintain UAT dashboards.

• Identity lifecycle (JML):Joiner/Mover/Leaver processes; standardized request & approval workflows; SLAs; audit-ready records.

• Access governance:Role-based access control (RBAC), least privilege, segregation of duties (SoD); enforce Conditional Access policies.

• Privileged access:Admin role scoping,PIM(Privileged Identity Management) forjustintimeelevation;breakglassprocedures and reviews.

• Tenant services:

• Power Platform:Environment strategy, DLP policies, Maker permissions, connection governance; App/Flow access reviews.

• Compliance & security:Sensitivity labels (MIP), eDiscovery/Audit readiness.

Solution Delivery and Maintenance

• sto deliver increasingly complex, high-impact solution areas and minimize variance between estimates and actual project outcomes. Seeks ways toleverageBusinessexecution enhancementsacross multiple customers, stakeholders, andpersonas.

• Conducts user acceptance testing and/or focus groups todetermine

• successmetrics to evaluate the performance of the technical solution. Engages in customer support to gather feedback by reviewing Voice of Customers (VoC) tools thatinformsperformance of the solution. Develops a pathway to resolve any issues. Evaluates the performance of theBusiness Programsin achieving the overall business strategicobjectives.

Thought Leadership

• a deepexpertiseintechnology landscapeand business operations to ensure technical and business solutions are congruent and connected to provide the right business value. Supports proof of concepts (POCs) to evaluatetechnologyfits for

• Identifieschallenges and opportunities with an in-depth understanding of the business, technology, and solution delivery. Advocates for decisions that make the best use of resources to achieve overall business strategicobjectives.

• Business Programs.Implements and monitors changes/adoptions. Partners acrossteams toengage and prepare internal audiences andevaluatesresults of the changes/adoptions. Facilitates information sharing of change through various tools and employee platforms.

Portfolio/Project Management

• Tracks, coordinates, and communicates end-to-end project schedules for solution area(s). Holds stakeholders accountable for following the schedule. Tracks work, dependencies, and resources against project schedules to enable cohesive, connected user scenarios andutilizesfinite resources toaccomplish

• Embody our