Ebay Operations Manager United States, Kentucky, Louisville 432676386
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Who You Are
As a Operations Manager you will be responsible for providing inspired leadership of our fulfillment operations. Your core responsibilities will include oversight of fulfillment teams, capacity planning, as well as the development and implementation of operational policies. Additionally, you will play a key role in driving organizational excellence through practices like culture development, talent development and performance management.
What you will accomplish:
Lead by example by creating a set of experiences for our teams that drives a balanced culture of innovation, teamwork, and results
Develop policies and processes that ensures our fulfillment center is full of high performing team members
Ensure processes are in place that grow our people and our organization so that we can successfully scale to meet our customers’ needs, and ensure all team members are being mentored and developed
Maintain quality standards set by the organization and ensure process discipline within the organization at all times
Collaborate with Production Control on capacity planning and own department KPI performance
Ensure best practices are implemented in terms of change management and communication to keep the full AC aligned
Improve cross-functional, inter-departmental, cross-shift communication and alignment by developing structured processes and communication paths
Drive structure into our fulfillment center operations to ensure precision execution, leads the hiring and training of departmental managers and supervisors.
Oversee performance management and employee matters to ensure consistency and fairness in adherence to company policies
Improve customer service and satisfaction through policy and procedural changes and has influence on company communications for policy and procedural updates
Continuously monitor and improve Health, Safety, and Environmental standards with a key focus on ergonomics
Support and cover other Senior Managers during peer time off
Other projects and duties as assigned
What you will bring: (limit to 6 bullets) [Hiring manager to provide]
Bachelor's degree in Business, Engineering, Business Operations, Management, or related field in regards to Supply Chain Management
10+ years of experience managing large organizations or functional departments
Strong leadership skills and ability to lead change
Quantifiable evidence of delivering results
Leadership experience within order fulfillment, logistics, or manufacturing operations is required
Superior managerial and diplomacy skills
The base pay range for this position is expected in the range below:
$84,800 - $146,900These jobs might be a good fit
