Ebay Packing Operations Manager 

United States, Kentucky, Louisville 

981334950

As a Packing Operations Manager, you will ensure every order is packed with care and precision. You will report to the Outbound Operations Manager and play a key role in expanding our operations. You will oversee safety, budget, and team development, focusing on continuous improvement and customer satisfaction. You will lead and mentor a team of hourly employees, fostering positive relationships and aligning with eBay’s goals.

Key Responsibilities:

• Lead a team of up to 20 associates to achieve excellence in safety, quality, customer experience, employee engagement, and cost efficiency.

• Promote ergonomic and safety initiatives to enhance process design and reduce risks.

• Drive quality and performance improvements, implementing Lean initiatives to exceed business expectations.

• Set clear expectations for your team, providing training, feedback, and accountability.

• Encourage innovation by developing improvement plans and validating their effectiveness.

• Advocate for eBay’s core principles and ensure best practices are followed.

• Use data-driven metrics for capacity planning and staffing to anticipate changes impacting performance or customer experience.

What You’ll Bring:

• Bachelor’s degree or equivalent experience; advanced qualifications like an MBA are a plus.

• Proven experience in leading operational improvements and fostering a culture of inclusion and belonging.

• Strong commitment to safety, quality, and employee engagement.

• Excellent analytical skills and the ability to work independently while influencing others positively.

• A proactive and solution-oriented approach to challenges and coaching opportunities.

• Flexibility with work hours, including weekend coverage, and the ability to lift up to 25 lbs.