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Apple Manager Conversational Products AppleCare Digital 
United States, California, Sunnyvale 
431177045

30.08.2024
Description
In this role, you will:Come up with new insights and solutions that are both technically feasible and financially viable within realistic timeframes.Break down vision and strategy into realistic timelines with iterative milestones, adjusting for problems and roadblocks.Rely on data analysis and empirical information to support conclusions and make decisions.
Minimum Qualifications
  • 5+ years of product and cross-functional team management.
  • 3+ years experience lead agile/cross functional software development projects.
  • Experience in product management or related field.
  • Experience working in a technical environment, such as software development or IT.
  • Demonstrated leadership skills and experience motivating and leading global cross-functional teams.
  • Solid understanding of web and iOS app development fundamentals.
  • Knowledgable in natural language processing (NLP), machine learning and large language models (LLM), and their applicability to conversational AI experiences.
  • Ability to zoom in to be hands-on with product management responsibilities when needed, and zoom out to craft and articulate a multi-year platform vision tied to customer & business goals.
  • Proven ability to work in global cross-functional teams and collaborate effectively with others.
  • Ability to thrive in a fast-paced, dynamic environment.
  • Outstanding written and verbal communication skills with ability to present to technical, non-technical, and executive audiences.
  • Effective analytical skills with ability to use data to tell a story, drive root cause analysis and extract concrete insight.
  • Bachelor's degree in Computer Science, Engineering, or related field or equivalent experience.
Preferred Qualifications
  • Past experience in a customer service/support role
  • MBA
Pay & Benefits
  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $173,100 and $301,400, and your base pay will depend on your skills, qualifications, experience, and location.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.