Amazon Team Manager - Quality Alexa Shopping OPTIMA 

Spain, Catalonia, Barcelona 

429324713

Specifically, the Team manager will:
·Manage day to day operations with a team of Data Associates, Sr.Associates and Data Specialists
·Manage work prioritization and delivery based on business needs
.Ensure high quality delivery under aggressive deadlines
.Plan capacity and commit to volume by managing resources, queue, shift management, cross training, and leave management
· Track weekly/monthly metrics and process reviews with internal and external stakeholders across time zones.
· Maximize productivity and process efficiency through process standardization, strong process documentation, supervision, analysis and performance feedback on a periodic basis
·Initiate and lead process improvement projects, presents solution proposals, and implement them to other applicable/in-scope operational areas
· Own team’s hiring, performance and development through performance metrics, training, feedback and coaching on an ongoing basis
Basic Qualifications
A Bachelors Degree with relevant experience of 6+ years with 2+ years of people management.
· Excellent English communication (written & oral), strong organizational skills and detail oriented· Strong analytical, problem-solving, and critical-thinking skills
· Comfortable working in a fast paced, highly collaborative, dynamic work environment· Willingness to support several projects at one time, and to accept re-prioritization as necessaryPreferred Qualifications
Business Analytics experience. · Six Sigma/Green Belt Certification · MBA · Speaker of any European language (in addition to English)

BASIC QUALIFICATIONS
· A Bachelor’s Degree with relevant experience of 6+ years with 3+ years of stakeholder management
· Excellent English (written & oral), strong organizational skills and detail oriented
· Strong analytical, problem-solving, and critical-thinking skills
· Comfortable working in a fast paced, highly collaborative, dynamic work environment
· Willingness to support several projects at one time, and to accept re-prioritization as necessary
· Demonstrated leadership with a bias towards action and ownership

PREFERRED QUALIFICATIONS· Six Sigma/Green Belt Certification
· MBA
· Exposure to working with technology teams and solving operational issues