Microsoft Principal UX Researcher 

United States, Washington 

428097606

User Researchincludesmore than 100 of

, we would love for you to apply.

As a Principal UX Researcher on the Compass team, you will be aour AIX00 panel where a selection of our key customers

The keys to success in this role are:

1. Outstanding project management skills
2. A deep understanding ofand experience withcustomer-centric product development research processes
3. Customer empathy and relationship management skills.

You will partner with a set of global customers anddeep engagement between IT, leadership, and end users (both knowledge workers and first line workers) so that we understand their business needs. You will also craft a regular cadence of engagement to ensure lasting, effective relationships with our customers and the

Required/Minimum Qualifications:

• Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 6+ years User Experience Research experience
  • OR Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 4+ years User Experience Research experience
  • OR Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 3+ years User Experience Research experience
  • OR equivalent experience.

Preferred Qualifications:

• 5-7 years of program or product management experience
• 5-7 years of experienceworking directly with customers; managing customer relationships
• 5+ years of hands-on product or market research and/or product planning experience, withdemonstratedskill in collecting and analyzing qualitative data to improve plans and UX in a technology industry setting.
• Confident,capableand persuasive presentation of ideas and executive presence (envision yourself presenting to execs at the customer and at Microsoft)
• Excitement and capability to coach and teach others about effective research through engaging storytelling and captivating presentions
• Ability to synthesize qualitative and quantitative data into salient and compelling go dos for our product teams and executives
• Research experience and aptitude with an ability to develop new skills and work with new methods as needed
• Experience effectively managing customer panels or research programs
• Attention to details and deadlines
• Experience managing vendors and budgets
• Dedication to refining and building upon your existing research skills as well as learning new research methods
• A growthmindset;one who is willing topositivelyimpactour culture by investing in oneself and others through effective collaboration and empathy for others
• Commitment to a culture of diversity, equity, inclusion and allyship as part of a globally distributed team

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

• and onboarding new customers
• Pitching the program (internally and externally)
• Helping us support our broader org at scale through efficient processes

• Managing relationships and engagements with internal product group stakeholders to ensure their research needs are met
• Managing relationships and engagements with a set of external customers
• Planning and executing our events that feature roadmap discussions, customer roundtables and extensive customer co-design sprints
• Coordinating engagement projects and research for our team and partners,including helping tooperateour AIX00 panel
• Managing our internal and external communications to create awareness and use of our program
• Contributing key, horizontal research projects yourself