Snowflake WORKPLACE TECHNICIAN 

United States, California 

425597979

You will be an organized self-starter who possesses outstanding customer service with diligence and attention to detail. You will be comfortable taking the initiative to drive results, be solution-oriented, deal with ambiguity, rapid changes in priorities, and have the ability to coordinate with multiple cross-functional internal and external partners.

Reporting to the Workplace Project Manager you will perform a variety of office support functions and duties including;

• Maintain a high level of customer satisfaction with the delivery of FM and building services.
• Conduct regular building inspections to identify any potential issues and recommend corrective actions.
• Problem solving and adept at navigating options across various situations, requiring technical, analytical and quantitative abilities.
• Manage contractors and service providers and inspect work to ensure compliance with contracts, policies, codes and regulations.
• Utilize the service ticketing system to manage work orders and PM schedules, and analyze ticket data to identify trends and area for improvement
• Respond to facilities service requests ensuring timely and quality service delivery to clients
• Report any issues of building systems (HVAC, fire/life safety equipment, elevators, UPS, generator, etc.) partnering with Landlord.
• Ensures facility procedures adhere to local, state, and federal regulations (partnering with EHS).
• Responsible for facilities operations and capital budget.
• Collaborate with cross-functional partners and team members to support project delivery.
• Assist with onsite events, including setup and breakdown.
• Assist Workplace Project Manager with various ad-hoc projects as needed.
• Support Move, Add, Change and events activities.

• 3+ years of Facility/Workplace experience
• FMP or other facilities certification preferred
• Capability to read and interpret building plans and specifications.
• Strong organizational and time management abilities.
• Demonstrated skills in problem-solving, and vendor management.
• Ability to work in a fast-paced environment with constantly changing priorities and demands.
• Excellent interpersonal and customer service skills.
• Be able to lift furniture, climb on ladders and lift objects 50 lbs