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Snowflake WORKPLACE TECHNICIAN PLANNER United States, Washington, Bellevue 252488063
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The Role
You will be an extremely thorough self-starter who possesses outstanding customer service & organizational skills, and demonstrates diligence with attention to detail. You will be comfortable taking the initiative to drive results with minimal supervision, be solution-oriented, deal with ambiguity, rapid changes in priorities, and short deadlines. You must have the ability to coordinate with multiple cross-functional internal and external stakeholders and vendors.
This role requires a combination of project management skills, facility management expertise, and an understanding of workplace dynamics. Having passion and in-depth knowledge of Property Management and FM Operations with a strong financial focus. This individual also has experience developing, implementing, and managing a number of scalable programs.
Reporting to the Regional Workplace Manager, you will perform a variety of office support functions and duties including;
- Maintain a high level of customer satisfaction with the delivery of FM and building services.
- Conduct regular building inspections to identify any potential issues and recommend corrective actions.
- Problem solving and adept at navigating options across various situations, requiring technical, analytical, and quantitative abilities.
- Manage contractors and service providers and inspect work to ensure compliance with contracts, policies, codes and regulations.
- Utilize the service ticketing system to manage work orders and PM schedules, and analyze ticket data to identify trends and areas for improvement.
- Respond to facilities service requests ensuring timely and quality service delivery to clients.
- Report any issues of building systems (HVAC, fire/life safety equipment, elevators, UPS, generator, etc.) partnering with Landlord.
- Ensures facility procedures adhere to local, state, and federal regulations (partnering with EHS).
- Responsible for facilities operations and capital budget.
- Collaborate with cross-functional partners and team members to support project delivery.
- Assist with onsite events, including setup and breakdown.
- Support Move, Add, Change and events activities.
- Assist Regional Workplace Manager with various ad-hoc projects as needed.
- 5+ years of Facility/Workplace/Commercial Property Management experience
- FMP or other facilities certification preferred
- Extremely adaptable, self-starter with excellent customer service skills and a positive attitude
- Capability to read and interpret building plans and specifications
- Strong organizational and time management abilities
- Demonstrated skills in problem-solving, and vendor management
- Ability to work in a fast-paced environment with constantly changing priorities and demands
- Excellent interpersonal and customer service skills.
- Strong verbal and written communication skills.
- Be able to lift furniture, use ladders, and lift objects 50 lbs
- Experience coordinating Seattle Area/Bellevue vendors
The following represents the expected range of compensation for this role:
- The estimated base salary range for this role is $69,000 - $91,300.
- Additionally, this role is eligible to participate in Snowflake’s bonus and equity plan.
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