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Key job responsibilities
- You’ll advise on solutions, provide technical guidance and advocate for the customer
- Ensure AWS environments remain operationally healthy whilst reducing cost and complexity- Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management
- Consult with a range of partners from developers through to C-suite executives- With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
- Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planningAbout the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- Experience with AWS services or other cloud offerings
- Experience with operational parameters and troubleshooting for three (4) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
- Experience as a technical account manager, consultant, solutions architect, platform engineer, systems engineer, cloud architect or in a similar role
- Practical knowledge of 5G network architecture and call-flows and experience in troubleshooting 5G networks
- Practical knowledge of OSS/BSS and experience in troubleshooting OSS/BSS products
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