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Honeywell Software Field Service Engineer 
Italy 
421998864

26.06.2024
JOB DESCRIPTION

Key requirements

Service and maintenance of Honeywell and third-party equipment such as building integration equipment, CCTV and access control system

Provide Technical & Product support to internal & external customers

Provide technical support data for the Contracts, Sales, Project and Service teams and help negotiate technical issues at customer level

Deliver proactive and measurable outcomes for our Customers with a focus on occupant comfort, energy consumption and building-asset performance utilizing Connected Service technologies and EBI too;

Install and manage virtual servers

Activate and manage a simple network

Creating views, functions and stored procedures

Managing large scale MySQL databases, writing optimized SQL queries for integration with other applications. Creating database triggers for use in automation. The customers are in Automotive, Pharmaceuticals, Data centers and other automation customers

Deliver a remote end user and systems support experience

Handling batch production jobs failures to meet the SLA on time

Using data & analytics compare the performance of the system against the intended functionality

Prepare engineering drawings and application projects specifically for Service Jobs

Install EBI, prepare graphics and necessary programming works as per specifications (Smart figure)

Key skills and qualifications

Diploma or Degree in Electrical, Electronic Engineering or related

Minimum of 3 years’ Service/Technical Support experience in Controls/Process Automation or related field

Basic knowledge of electrical diagrams and electrical switching

Knowledge of Computerized Maintenance Management systems and procedures

Knowledge of Automation/Control systems within buildings (HVAC/Fire/Security), of Cyber Security and of IOT (internet of Things) Technology

Background in PLC and/or HMI based programming preferred

ITIL Foundation Certificate and CISCO Certification are a plus

Our offer

A culture that fosters inclusion, diversity, and innovation in an international work environment

Market specific training and ongoing personal development.

Experienced leaders to support your professional development

Additional Information
  • JOB ID: HRD228976
  • Category: Customer Experience
  • Location: Cologno Monzese,Via Alessandro Volta,16Palazzo C Piano7,Milano,20093,Italy
  • Nonexempt