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Key requirements
Service and maintenance of Honeywell and third-party equipment such as building integration equipment, CCTV and access control system
Provide Technical & Product support to internal & external customers
Provide technical support data for the Contracts, Sales, Project and Service teams and help negotiate technical issues at customer level
Deliver proactive and measurable outcomes for our Customers with a focus on occupant comfort, energy consumption and building-asset performance utilizing Connected Service technologies and EBI too;
Install and manage virtual servers
Activate and manage a simple network
Creating views, functions and stored procedures
Managing large scale MySQL databases, writing optimized SQL queries for integration with other applications. Creating database triggers for use in automation. The customers are in Automotive, Pharmaceuticals, Data centers and other automation customers
Deliver a remote end user and systems support experience
Handling batch production jobs failures to meet the SLA on time
Using data & analytics compare the performance of the system against the intended functionality
Prepare engineering drawings and application projects specifically for Service Jobs
Install EBI, prepare graphics and necessary programming works as per specifications (Smart figure)
Key skills and qualifications
Diploma or Degree in Electrical, Electronic Engineering or related
Minimum of 3 years’ Service/Technical Support experience in Controls/Process Automation or related field
Basic knowledge of electrical diagrams and electrical switching
Knowledge of Computerized Maintenance Management systems and procedures
Knowledge of Automation/Control systems within buildings (HVAC/Fire/Security), of Cyber Security and of IOT (internet of Things) Technology
Background in PLC and/or HMI based programming preferred
ITIL Foundation Certificate and CISCO Certification are a plus
Our offer
A culture that fosters inclusion, diversity, and innovation in an international work environment
Market specific training and ongoing personal development.
Experienced leaders to support your professional development
Additional Information
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