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Intuit Manager Business Operations United States, Georgia, Atlanta 421514569
12.09.2024
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Qualifications
- 10+ years of Customer Success Leadership
- Bachelor's degree or equivalent practical experience, MBA or focus in Business/Program
- Experience in BPO, Outsourced partner management & sourcing is a requirement
- Outstanding business acumen with a customer obsession, who hits the sweet-spot of being strategic and hands-on
- Demonstrated strong understanding of customer needs and integrates insights into offerings that “delight” our customers
- Proven, solid decision making process… balancing principles and data along with judgment
- Demonstrated experience as a true self-starter that can quickly and independently assess business requirements and become a trusted and integral part of the leadership team
- Demonstrated open and frequent communications at all levels of the organization with genuine empathy and commitment to the development needs of the organization
- Energize the organization to drive continuous improvement and explore and implement creative ideas to significantly improve performance
- Lead complex change in the organization by articulating a clear case for change and then gaining shared vision with employees through effective, frequent and timely communication
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