Uber ServiceNow CMDB Engineer 

United States, West Virginia 

415754139

About the Role

\ * Develop a comprehensive understanding of the current state and assist in the development of future state strategies specific to ServiceNow platform capabilities.

\ * Develop existing and custom applications within ServiceNow

\ * Help coordinate application and platform upgrades

\ * Collaborate with operations and engineering teams to develop innovative solutions.

\ * Commit to the continuous improvement and learning of development and ServiceNow best practices, tools and technology

\ * Assist in gathering and/or reviewing partner process requirements and assisting on how they map to ServiceNow, driving platform expansion and adoption.

\ * Scope solution requirements and configure solutions around the ServiceNow platform to meet customer needs and project deliverables

\ * Consider architectural dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable

\ * Manage, maintain and scale application inventory

- - - - Basic Qualifications ----

\ * 3+ years of experience as Developer in ServiceNow ecosystem.

\ * Experience with CMDB Health, Process, governance and integration with other ITSM modules in ServiceNow

\ * Experience working on IT Infrastructure and Engineering teams

\ * Experience with Cloud, Containers and on-prem infrastructure

\ * Experience in Application Discovery and Mapping: Implement application discovery methods and tools to automatically identify and map applications and their relationships within the organization's infrastructure.

\ * Experience in CMDB Configuration: Configure and maintain the CMDB within the ServiceNow platform, ensuring accurate and up-to-date records of applications, software components, hardware, and their dependencies.

\ * Experience in Data Model Design: Design and customize the CMDB data model to capture relevant information about applications, including version details, licensing information, ownership, and interdependencies

\ * Experience in Application Lifecycle Management: Define and manage processes for tracking the entire lifecycle of applications, from provisioning and deployment to retirement or decommissioning

\ * Experience with application, software and hardware models and CDSM preferred

\ * Self-starter who takes the initiative to accomplish goals and objectives and can work independently, without supervision

\ * Proven ability to work closely with the technical leads and stakeholders.

\ * Excellent written and verbal communication skills.

\ * 5+ years of experience in Software Development, ServiceNow development or IT Service Management process design

\ * ServiceNow Certified Application Developer

\ * Knowledge of core AI/ML techniques and algorithms

\ * Experience with Big Data, IoT and other emerging technologies

\ * Experience with AWS, Google Cloud and/or Azure.

\ * Professional experience with a variety of programming languages: powershell, golang or python highly preferable.

\ * Understanding of Object-Oriented Programming, Design Patterns and DevOps concepts.

\ * Web portal development skills, such as HTML, CSS, Angular JS, bootstrap ideal but not a requirement.

\ * Experience with collaboration across functional borders enterprise-wise (i.e. within and outside of IT)

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .