Honeywell Fire Alarm Notifier Tech Support Specialist 

United States, California, San Francisco 

41460674

KEY RESPONSIBILITIES:

• Provide technical support tocustomers, troubleshooting and resolving complex issues.
• Collaborate with cross-functional teams to address customer inquiries andescalations.
• Document and track customer interactions and solutions in our support system.
• Identify and communicate customer feedback for product improvement.
• Stay up-to-date with product knowledge and industry trends to provide accurateand timely support.

The annual base salary range for this position is $46,000 - $57,550. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

YOU MUST HAVE:

• Experience in technical support or a related role.
• Experience in fire alarm industry
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer serviceskills.
• Knowledge of fire alarm control panels anddevices

WE VALUE:

• Degree or certificate in a technical field.

• NICET Certification
• Certifications in relevant technologies (e.g.Electrical or other IT related fields).

BENEFITSOF WORKING FOR HONEYWELL:

• Benefits – Medical, Vision, Dental, MentalHealth
• PaidVacation
• 401k Plan/Retirement Benefits (as per regionalpolicy)
• Career Growth
• Professional Development

• JOB ID: HRD255662
• Category: Customer Experience
• Location: HON LOC NOT AVAIL IN STATE,Connecticut,99999,United States
• Nonexempt