Attending customer sites to install or repair fire detection and response systems
Troubleshoot and resolve technical issues related to fire detection and response systems, both remotely and on-site
Provide technical expertise and support for fire protection solutions
Collaborate with cross-functional teams to develop and implement solutions for customer needs
Be a mentor for junior engineers training them in system usage including producing documentation and quotation production
Key skills and qualifications
Previous experience of commissioning and servicing of fire systems preferably GENT systems
Understanding of, and/or previously certified training in, BS5839 maintenance, installation, and design
Ability to identify and satisfy customer needs and commercial opportunities
Good communication skills coupled with customer service skills to effectively communicate complex technical concepts to both technical and non-technical stakeholders
Excellent problem-solving and troubleshooting skills
Our offer
Market specific training and on-going personal development
Competitive salary and generous benefits
Reward scheme for successful upselling of products and services
Work for a well-known brand with a continued focus on innovation and growth
Join a dynamic team where most leaders are promoted from within