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Netflix Accounts Payable Supervisor Manila Philippines, Manila 410432304
23.06.2024
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Responsibilities:
Netflix Culture Ambassador
- Be a Netflix Culture Ambassador for the team and Managing cultural updates and discussions with the team
Team Management and Development:
- Focus on talent development, team building, and training.
- Develop team members through coaching and feedback results
- Be the first point of contact for daily guidance on process queries/clarifications
- Conduct daily huddles & 1-1 with the team
- Evaluate team performance and set goals for the team using KPIs/SLAs
- Manage staff leaves, coverage and overtime along with training, and performance evaluations. All areas noted here should be a regular topic of discussion with the Manila AP Manager and the APAC regional leader.
Operational Oversight:
- Oversee invoice processing (high volumes of invoices daily) by the team members.
- Monitor invoice processing SLAs and conduct analysis for tickets that exceed SLA thresholds.
- Prepare metrics and review them with AP Manila Manager and Regional AP leaders.
- Manage AP procedures and ensure compliance with AP & SOX Controls
Performance Monitoring:
- Review daily metrics and track employee performance, SLA, and daily activities
- Regular alignment with the APAC Regional lead to ensure the KPIs and SLAs are reasonable.
- Identify areas of inefficiencies and training opportunities
- Review and monitor AP aging and resolve aged invoices/credits.
- Research and resolve invoice discrepancies effectively
Reporting and Compliance:
- Ensure compliance with internal controls and financial deadlines
- Assist with internal/external audit reviews and ensure compliance with SOX guidelines
- Support the Invoice Resolution team in year-end 1099s and 1096s reviews
- Support the team in monthly AP close activities
Strategic Initiatives:
- Identify opportunities for process improvement, standardization,
- Discuss with leadership on appropriate policies, procedures and internal controls.
- Assist with special projects, including system upgrades and standardizing SOPs
- Evaluate invoice quality based on a metrics-driven approach and develop a training plan based on identified gaps in partnership with the appropriate AP Regional Leader
- Regional Leader’s Support & Liaison
Skills Required
- Experienced people manager at a global company preferably in a shared services environment.
- Demonstrates ability to manage a multi-faceted dynamic and talented team in a fast-paced environment
- Understanding of U.S. and International GAAP Accounting Principles
- Able to maintain a high level of accuracy in reviewing and auditing Invoice and Payment transactions that comply with AP Controls and SOX Compliances
- Customer-oriented person who focuses on best-in-class communication and attention to detail and conflict resolution
- Excellent written and verbal communication skills
- Proficient in Excel and ERP systems (Workday experience a plus)
- Experience using ticketing tools like FreshDesk or Zendesk a plus
- A forward-looking thinker who can articulate the need for and implement process improvements
- Understanding of SOX compliance rules and guidelines
- Fluent in English, proficient in other languages a plus.
Education and Experience
- Accounting or Finance background
- 8+ years of relevant experience
- 3+ years of People Management experience
- Degree in a relevant field of study
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