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Netflix Accounts Payable Supervisor Manila
Philippines, Manila
410432304

23.06.2024

Responsibilities:

Netflix Culture Ambassador

Be a Netflix Culture Ambassador for the team and Managing cultural updates and discussions with the team

Team Management and Development:

Focus on talent development, team building, and training.
Develop team members through coaching and feedback results
Be the first point of contact for daily guidance on process queries/clarifications
Conduct daily huddles & 1-1 with the team
Evaluate team performance and set goals for the team using KPIs/SLAs
Manage staff leaves, coverage and overtime along with training, and performance evaluations. All areas noted here should be a regular topic of discussion with the Manila AP Manager and the APAC regional leader.

Operational Oversight:

Oversee invoice processing (high volumes of invoices daily) by the team members.
Monitor invoice processing SLAs and conduct analysis for tickets that exceed SLA thresholds.
Prepare metrics and review them with AP Manila Manager and Regional AP leaders.
Manage AP procedures and ensure compliance with AP & SOX Controls

Performance Monitoring:

Review daily metrics and track employee performance, SLA, and daily activities
Regular alignment with the APAC Regional lead to ensure the KPIs and SLAs are reasonable.
Identify areas of inefficiencies and training opportunities
Review and monitor AP aging and resolve aged invoices/credits.
Research and resolve invoice discrepancies effectively

Reporting and Compliance:

Ensure compliance with internal controls and financial deadlines
Assist with internal/external audit reviews and ensure compliance with SOX guidelines
Support the Invoice Resolution team in year-end 1099s and 1096s reviews
Support the team in monthly AP close activities

Strategic Initiatives:

Identify opportunities for process improvement, standardization,
Discuss with leadership on appropriate policies, procedures and internal controls.
Assist with special projects, including system upgrades and standardizing SOPs
Evaluate invoice quality based on a metrics-driven approach and develop a training plan based on identified gaps in partnership with the appropriate AP Regional Leader
Regional Leader’s Support & Liaison

Skills Required

Experienced people manager at a global company preferably in a shared services environment.
Demonstrates ability to manage a multi-faceted dynamic and talented team in a fast-paced environment
Understanding of U.S. and International GAAP Accounting Principles
Able to maintain a high level of accuracy in reviewing and auditing Invoice and Payment transactions that comply with AP Controls and SOX Compliances
Customer-oriented person who focuses on best-in-class communication and attention to detail and conflict resolution
Excellent written and verbal communication skills
Proficient in Excel and ERP systems (Workday experience a plus)
Experience using ticketing tools like FreshDesk or Zendesk a plus
A forward-looking thinker who can articulate the need for and implement process improvements
Understanding of SOX compliance rules and guidelines
Fluent in English, proficient in other languages a plus.

Education and Experience