Netflix Accounts Payable Supervisor Manila 

Philippines, Manila 

618246100

Netflix Culture Ambassador

• Be a Netflix Culture Ambassador for the team and Managing cultural updates and discussions with the team

• Focus on talent development, team building, and training.

• Develop team members through coaching and feedback results

• Be the first point of contact for daily guidance on process queries/clarifications

• Conduct daily huddles & 1:1 with the team

• Evaluate team performance and set goals for the team using KPIs/SLAs

• Manage staff leaves, coverage and overtime along with training, and performance evaluations. All areas noted here should be a regular topic of discussion with the Manila AP Manager and the APAC regional leader

• Oversee invoice processing (high volumes of invoices daily) by the team members.

• Monitor invoice processing SLAs and conduct analysis for tickets that exceed SLA thresholds

• Prepare metrics and review them with AP Manila Manager and Regional AP leaders

• Manage AP procedures and ensure compliance with AP & SOX Controls

• Review daily metrics and track employee performance, SLA, and daily activities

• Regular alignment with the APAC Regional lead to ensure the KPIs and SLAs are reasonable

• Identify areas of inefficiencies and training opportunities

• Review and monitor AP aging and resolve aged invoices/credits

• Research and resolve invoice discrepancies effectively

• Ensure compliance with internal controls and financial deadlines

• Assist with internal/external audit reviews and ensure compliance with SOX guidelines

• Support the Invoice Resolution team in year-end 1099s and 1096s reviews

• Support the team in monthly AP close activities

• Identify opportunities for process improvement, standardization

• Discuss with leadership on appropriate policies, procedures and internal controls.

• Assist with special projects, including system upgrades and standardizing SOPs

• Evaluate invoice quality based on a metrics-driven approach and develop a training plan based on identified gaps in partnership with the appropriate AP Regional Leader

• Regional Leader’s Support & Liaison

• Experienced people manager at a global company preferably in a shared services environment.

• Demonstrates ability to manage a multi-faceted dynamic and talented team in a fast-paced environment

• Understanding of U.S. and International GAAP Accounting Principles

• Able to maintain a high level of accuracy in reviewing and auditing Invoice and Payment transactions that comply with AP Controls and SOX Compliances

• Customer-oriented person who focuses on best-in-class communication and attention to detail and conflict resolution

• Excellent written and verbal communication skills

• Proficient in Excel and ERP systems (Workday experience a plus)

• Experience using ticketing tools like FreshDesk or Zendesk a plus

• A forward-looking thinker who can articulate the need for and implement process improvements

• Understanding of SOX compliance rules and guidelines

• Fluent in English, proficient in other languages a plus

• Accounting or Finance background

• 8+ years of relevant experience

• 3+ years of People Management experience

• Degree in a relevant field of study