Citi Group KYC Business Operations Manager 

United States, Indiana 

40427507

*Closing date for applications: Friday, 16 July 2024.

What you’ll do

• Regional Governance Lead responsible to coordinate and deliver operational, functional and business KYC Operations reviews.

• Work with Global KYC management team to provide strategic direction and develop all aspects of the KYC control environment (e.g., people, process, technology, and governance)

• Represent Know Your Client (KYC) team in multiple forums, internally and externally, including senior management discussions and key stakeholder meetings across the business, compliance, and operations to provide transparency on initiatives.

• Ensure proper and effective governance of tasks and processes with reference to internal policy and external regulation.

• Develop project plans and ongoing KYC training plans related to business, product and AML policies including review and attestation processes.

• Drive continuous improvements to quality of data, control reporting and associated metrics to increase global consistency.

• Appropriately assess risk when business decisions are made, demonstrating consideration, for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Support senior management in the delivery of Operational Excellence across the spans of responsibility manage a plan for Operational Excellence for the team.

• Maintaining, testing, and improving business operations while building and maintaining relationships with key stakeholders.

• Evaluating the performance of internal teams to ensure that targets and deadlines are met.

• Ability to operate with a limited level of direct supervision and exercise independence of judgement and autonomy.

• Acting as a liaison between business and risk groups.

• Driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing, and reporting control issues with transparency.

What we’ll need from you

• Proven and demonstrable track record in Business managing Operational Excellence Programs

• Extensive Senior Operations Management experience

• KYC or AML related experience

Education:

• Bachelor's degree/University degree or equivalent experience

• Master's degree preferred

We’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.

Visit our page to learn more.

Highlights of our core benefits include:

• Award winning pension

• On-site health services

• Private medical insurance packages to suit your personal circumstances

• Paid parental leave

• Generous holiday allowance starting at 26 Days plus bank holidays; increasing with tenure

Time Type:

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