HP Senior Director Inside Sales 

United States, Texas 

401961142

(Senior) Director, Inside Sales

• Provides strategic leadership to the inside sales team, including managers and individual contributors, and ensures sales targets are met and/or exceeded.
• Develops and executes the inside sales strategy setting clear sales targets and performance metrics for the team in alignment with the overall organization's sales and revenue goals.
• Leverages insights from the sales data analysis to identify improvement areas and pursue growth opportunities for successful sales efforts.
• Oversees the budget for the inside sales team, making strategic decisions regarding expenditures, resource allocation, and cost management.
• Identifies and negotiates strategic partnerships or alliances that can enhance the organization's market position and offerings.
• Handles escalated customer issues and concerns satisfactorily fostering strong customer relationships while ensuring excellent customer service and satisfaction to promote repeat business.
• Implements best practices, sales automation tools, and technology solutions to streamline operations and enhance efficiency.
• Develops and oversees training and development programs for the inside sales team to enhance their skills and product knowledge.
• Ensures that all inside sales activities and practices comply with relevant laws, regulations, and ethical standards.

• Enable revenue growth by increasing value-added revenue
• Decrease cost/rep
• Responsible for ensuring that the organization is selling the whole portfolio, increasing the attach rates of options and services
• Continue to drive alignment with field and other organization
• Influence and drive common processes, tools and system to increase productivity and improve customer experience
• Drive the business toward direct fulfilment
• Improve the overall sales center metrics
• Execute a pipeline review process with managers to ensure opportunities and marketing/LMG leads are moved through the sales cycle
• Drive strong cross functional executive HP alignment across various business units

• Improve Ease of Doing Business with HP
• Grow overall market share ahead of the market growth
• Utilize partners effectively to grow the business, including adherence to Partner rules of engagement
• Financial Metrics:
• Increase the Commercial Revenue quarter to quarter
• Manage and deliver on budgetary goals
• Achieve revenue & profit (PMM) goals in all businesses

• University or Bachelor's degree; advanced or Master's degree preferred
• Typically 12-15+ years of directly related management experience and work results including success in achieving progressively higher quota or other sales related goals
• Achieves financial results within a business at country level
• Managed both an Outbound and Inbound Inside Sales organization
• Demonstrated level of project management skills
• Additional specialized knowledge in breadth and/or depth

• Account Management
• Business Development
• Business To Business
• Catering Sales
• Cold Calling
• Customer Relationship Management
• Inside Sales
• Inside Sales Management
• Key Performance Indicators (KPIs)
• Lead Generation
• Marketing
• Sales Development
• Sales Management
• Sales Process Sales Prospecting
• Sales Strategy
• Salesforce
• Selling Techniques
• Software As A Service (SaaS)
• Value Propositions
• Strong business and financial acumen
• HP Internal networking sources and matrix management capabilities
• Local and regional factors impacting sales (market conditions and industry health)
• Clear understanding of business strategy and direction
• High level of HP sales processes, methods and tools
• People Management and team motivation

• Customer Centricity
• Prioritization
• Resilience
• Team Management
• Strategic Thinking

Full time

No shift premium (United States of America)

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