Job responsibilities
- Develop expertise in the firm's Travel & Expense policy, SAP Concur Expense, and Concur Detect functionality
- Review T&E exceptions in the compliance queue and take appropriate action within 24 hours, escalating to management when necessary
- Monitor payment rejections in SAP and ensure unresolved transactions are addressed promptly
- Respond to business and management ad-hoc queries in a timely manner
- Recommend process improvements to enhance efficiency and productivity
- Share data with Financial Stakeholders and Senior Management
- Propose updates to the T&E Policy as needed, both globally and regionally, with the ability to communicate effectively at all management levels
- Maintain a customer service centric approach
Required qualifications, capabilities, and skills
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field
- Minimum 3 years of experience in Accounts Payable, specifically handling core components of the Travel and Expense process
- Proficiency in SAP Concur and SAP R3 ERP is essential
- Strong analytical, data management, and problem-solving skills
- Excellent interpersonal and verbal/written communication skills
- Forward-thinking with the ability to propose and implement new ideas
- Proficiency in MS Office applications (Word, Excel, PowerPoint)
Preferred qualifications, capabilities, and skills
- Knowledge of SAP S4Hana and other ERP systems
- Practical experience in managing corporate cards (Amex, MasterCard, Visa, etc.)
- Capability to develop a vision and an actionable plan, emphasizing continuous innovation.