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JPMorgan Business & Ops Specialist - Travel Expense 
India, Karnataka, Bengaluru 
401437669

22.09.2024

Job responsibilities

  • Develop expertise in the firm's Travel & Expense policy, SAP Concur Expense, and Concur Detect functionality
  • Review T&E exceptions in the compliance queue and take appropriate action within 24 hours, escalating to management when necessary
  • Monitor payment rejections in SAP and ensure unresolved transactions are addressed promptly
  • Respond to business and management ad-hoc queries in a timely manner
  • Recommend process improvements to enhance efficiency and productivity
  • Share data with Financial Stakeholders and Senior Management
  • Propose updates to the T&E Policy as needed, both globally and regionally, with the ability to communicate effectively at all management levels
  • Maintain a customer service centric approach

Required qualifications, capabilities, and skills

  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field
  • Minimum 3 years of experience in Accounts Payable, specifically handling core components of the Travel and Expense process
  • Proficiency in SAP Concur and SAP R3 ERP is essential
  • Strong analytical, data management, and problem-solving skills
  • Excellent interpersonal and verbal/written communication skills
  • Forward-thinking with the ability to propose and implement new ideas
  • Proficiency in MS Office applications (Word, Excel, PowerPoint)

Preferred qualifications, capabilities, and skills

  • Knowledge of SAP S4Hana and other ERP systems
  • Practical experience in managing corporate cards (Amex, MasterCard, Visa, etc.)
  • Capability to develop a vision and an actionable plan, emphasizing continuous innovation.