JPMorgan Business & Ops Specialist - Team Member Travel Expense 

Philippines, Quezon City 

332031071

Job responsibilities

• Develop expertise in the firm's Travel & Expense policy, SAP Concur Expense, and Concur Detect functionality
• Review T&E exceptions in the compliance queue and take appropriate action within 24 hours, escalating to management when necessary
• Monitor payment rejections in SAP and ensure unresolved transactions are addressed promptly
• Respond to business and management ad-hoc queries in a timely manner
• Recommend process improvements to enhance efficiency and productivity
• Share data with Financial Stakeholders and Senior Management
• Propose updates to the T&E Policy as needed, both globally and regionally, with the ability to communicate effectively at all management levels
• Maintain a customer service-centric approach

Required qualifications, capabilities, and skills

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field
• Up to 3 years of experience in Accounts Payable, specifically handling core components of the Travel and Expense process
• Proficiency in SAP Concur and SAP R3 ERP is essential
• Strong analytical, data management, and problem-solving skills
• Excellent interpersonal and verbal/written communication skills
• Forward-thinking with the ability to propose and implement new ideas
• Proficiency in MS Office applications (Word, Excel, PowerPoint)

Preferred qualifications, capabilities, and skills

• Knowledge of SAP S4Hana and other ERP systems
• Practical experience in managing corporate cards (Amex, MasterCard, Visa, etc.)
• Capability to develop a vision and an actionable plan, emphasizing continuous innovation