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• Support in the research, delivery, implementation, and measurement of local Retail Back Office related projects as required.
• Take ownership of assigned project work to ensure the delivery of project plans on time and within agreed objectives with the support of country store teams.
• Support the EMC Retail Consumer Excellence Manager to deliver on digital projects and operational consistencies across EMC Countries.
• Complete pre-project analysis, capturing current processes and practices across EMC countries and seek out existing best in class resources from Global and other markets.
• Build comprehensive project plans for each project including success measures from all stakeholders, commercial implications and timelines.
• Track progress of ongoing project work and feedback to EMC Retail Stakeholders.
• Gain feedback and buy in from EMC countries and key stakeholders on project drafts to ensure end product is understood and supported.
• Support in development of training and supporting documentation for project work.
• Act as expert point of contact for adidas retail digital tools across operational, check out, consumer experiential and omni capabilities.
• Support in driving key initiatives focused on Retail Operations enhancements to be implemented in all key locations.
• Act as a point of contact for retail initiatives and best practices across EMC and work closely with the Country trading and implementation teams on excellence projects.
• Train retail staff in the operation of tools, methods and Global/Market initiatives directed by the Global and EMC Retail Consumer Excellence teams.
• Support a culture of sharing and adopting global best practices across all EMC countries.
• Store Operations
• EMC Country Retail Consumer Excellence Teams.
• EMC Country Retail stakeholders.
• EMC Retail Consumer Excellence Team.
• EMC Finance, Legal, B&M, Sales Academy, IT.
• Emerging Markets DTC Consumer Excellence team.
• Global Sales Solutions Teams. • Advanced user of MS Office suite of products
• Strong influential skills and understanding of the organization.
• Fluent in English.
• Additional languages are an advantage. • University degree/diploma level, ideally with sales focus or equivalent professional experience.
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