Snowflake SENIOR BUSINESS SYSTEMS ANALYST - OM BILLING & REVENUE 

India, Maharashtra, Pune 

399579702

What you will be doing

• Independently contribute to following areas -

  • Customer Contracts, Billing and Collections

  • Customer Invoices, Settlements

  • OTC Period close activities

  • Different scenarios under Billing Operations, I.e. New Billing plans etc.

  • NPI

• Partner cross functionally with other business application owners to ensure our business automation and data management processes are smooth and well connected

• Serve as a subject matter expert and champion in driving the industry best practices for evolution of the company’s OTC Business users

• Provide input into the IT Roadmap, including the Workday new feature rollout, implementation of new modules, and major releases

• Lead discussions and investigations regarding Workday features and functionality, contribute to recommendations for process improvements and keep application users informed about system functionality, enhancements and other operational asks.

• Responsible for designing and implementing enterprise IT projects in the Workday ecosystem. Duties include:

  • Gathering requirements from business users;

  • Demonstrate superior OTC (Quoting process, Revenue, Billing and Collections, NPI) working knowledge.

  • Working with cross functional teams to develop design and solutions documents;

  • Serve as a primary liaison between the business stakeholders and IT;

  • Managing communications;

  • Manage change process for all new changes on the platform

  • develop functional specifications and system design specifications;

  • Organize various scrum ceremonies (daily standups, sprint planning, sprint review, retrospectives, etc.) using agile methodology;

  • Assist with development of test scripts and coordinate test efforts for post-sprint testing, UAT, regression testing, etc.

  • lead quality assurance by defining testing strategies and identify risks;

  • ensure issues are identified, tracked, and resolved in a timely manner;

  • assist in creating training materials and documentation for OTC users including release notes

What we need to see

• A Bachelor’s degree (preferably with an emphasis Information Systems, Computer Science), or equivalent experience

• Minimum 10+ years of direct experience working on IT OTC Implementations or Operations as a Business Systems Analyst (Quoting, Revenue, Billing and Collections, NPI)

• Workday systems knowledge is preferred, In absence of workday system knowledge, candidates with outstanding OTC knowledge in Oracle Apps, Peoplesoft, SAP will be considered.

• Experience of Integrating custom or 3rd party applications with Workday/Other ERPs

• Highly developed written and verbal communication & interpersonal skills

• Strong attention to detail, goal-oriented & should know how to adapt to changing requirements.

• Commitment to excellent customer service & strong focus on quality.

• Expert leadership and collaboration skills with the ability to participate in any cross-functional team and build relationships with multiple stakeholders, both internally and externally with users ranging from executive to line level

• Ability to work independently and with a team