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Snowflake SENIOR BUSINESS SYSTEMS ANALYST - OM BILLING & REVENUE 
India, Maharashtra, Pune 
250574004

10.09.2024

What you will be doing

  • Independently contribute to following areas -
    • Customer Contracts, Billing and Collections
    • Customer Invoices, Settlements
    • OTC Period close activities
    • Different scenarios under Billing Operations, I.e. New Billing plans etc.
    • NPI
  • Partner cross functionally with other business application owners to ensure our business automation and data management processes are smooth and well connected
  • Serve as a subject matter expert and champion in driving the industry best practices for evolution of the company’s OTC Business users
  • Provide input into the IT Roadmap, including the Workday new feature rollout, implementation of new modules, and major releases
  • Lead discussions and investigations regarding Workday features and functionality, contribute to recommendations for process improvements and keep application users informed about system functionality, enhancements and other operational asks.
  • Responsible for designing and implementing enterprise IT projects in the Workday ecosystem. Duties include:
    • Gathering requirements from business users;
    • Demonstrate superior OTC (Quoting process, Revenue, Billing and Collections, NPI) working knowledge.
    • Working with cross functional teams to develop design and solutions documents;
    • Serve as a primary liaison between the business stakeholders and IT;
    • Managing communications;
    • Manage change process for all new changes on the platform
    • develop functional specifications and system design specifications;
    • Organize various scrum ceremonies (daily standups, sprint planning, sprint review, retrospectives, etc.) using agile methodology;
    • Assist with development of test scripts and coordinate test efforts for post-sprint testing, UAT, regression testing, etc.
    • lead quality assurance by defining testing strategies and identify risks;
    • ensure issues are identified, tracked, and resolved in a timely manner;
    • assist in creating training materials and documentation for OTC users including release notes

What we need to see

  • A Bachelor’s degree (preferably with an emphasis Information Systems, Computer Science), or equivalent experience
  • Minimum 10+ years of direct experience working on IT OTC Implementations or Operations as a Business Systems Analyst (Quoting, Revenue, Billing and Collections, NPI)
  • Workday systems knowledge is preferred, In absence of workday system knowledge, candidates with outstanding OTC knowledge in Oracle Apps, Peoplesoft, SAP will be considered.
  • Experience of Integrating custom or 3rd party applications with Workday/Other ERPs
  • Highly developed written and verbal communication & interpersonal skills
  • Strong attention to detail, goal-oriented & should know how to adapt to changing requirements.
  • Commitment to excellent customer service & strong focus on quality.
  • Expert leadership and collaboration skills with the ability to participate in any cross-functional team and build relationships with multiple stakeholders, both internally and externally with users ranging from executive to line level
  • Ability to work independently and with a team