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· Bachelor's Degree in Business Management, Engineering, or related field AND strong years professional experience including technology leadership, consulting/professional services, product strategy, business leadership, sales, or directly within Customer Success
o OR Master's Degree in Business Management, Engineering, or related field AND 12+ years professional experience including technology leadership, consulting/ professional services, product strategy, business leadership, sales, or directly within Customer Success
o OR equivalent experience.
· 8+ years engineering and/or technology experience (e.g., technology field, Services, Consultant, Specialist Team Unit, Technical Sales, system integrators, developer, project manager, sales).
· 5+ years people management/leadership experience.
· Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
· Model - Live our culture; Embody our values; Practice our leadership principles.
· Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.
· Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others.
· Embody our culture and values
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